Eye Care Partners
eye care
OfficeManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Office Manager at Eye Care Partners. Skills: Sales and profitability, Total Patient Experience (TPE), Office operations management. Achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. Responsible for the overall sales and profitability of an office location”
What You'll Achieve.
Maximize retail sales; Support patients’ medical needs; Achieve revenue and EBITDA growth
Industry & Context.
Favorable result on background check as required by state, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, stooping, and reaching (25–50%), Able to lift, carry, push, and pull items up to 25 lbs, Fine motor skills and full use of hands, Constant grasping, writing/typing, and use of technology, Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time, Occasional driving or climbing may also be necessary, Travel to other locations may be required
What They're Looking For.
Must Have
Management experience required, Must be able to provide proof of identity and right to work in the United States
Nice to Have
Industry related experience will be beneficial, ABO, NCLE, LDO could be preferred
What You'll Do.
Achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs
Responsible for the overall sales and profitability of an office location
Manage all operations of the location to include team member support
Execute Total Patient Experience (TPE) to drive revenue and profitability
Exercise independent judgment and discretion in managing overall performance of the entire retail operation
Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE)
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team
and development of team members to include coaching of KPI scorecard results
Conduct performance reviews and compensation evaluations for the office team
Exercise judgment and utilize tools to achieve revenue and EBITDA growth
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way
Maintain facility to corporate standards including building
parking lot and grounds as well as safety rules
HIPPA & OSHA requirements
hazardous material handling and waste disposal
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting
and submit required financial documents accurately and on schedule
Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling
and team member training
How You'll Work.
Team & Collaboration
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician’s License for states where required by the company. Location: 5403 West Saginaw Highway Lansing, MI ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate stan
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