ADESA
OfficeManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Office Manager at ADESA”
Industry & Context.
Resolve complex issues
Not visa eligible, Light to Medium Physical Work, Constant standing, Constant watching, Constant touching, Constant listening, Constant walking, Constant talking, Frequent grasping, Frequent pushing, Frequent pulling, Frequent kneeling, Frequent stooping, Frequent crouching, Frequent lifting, Frequent driving, Potential running, Potential jumping, Potential yelling, Potential forceful movement in emergencies, Color perception, Depth perception, Field of vision, Inside environmental conditions, Outside environmental conditions, Temperature changes, Outside weather conditions, Elevated ambient noise levels, Minor atmospheric conditions, Fumes, Odors, Dust
How You'll Work.
Team & Collaboration
Collaborate with stakeholders
Communication Scope
Written communication; Oral communication
Full Job Description
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you’ll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance manage
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