Company
OfficeManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Office Manager. Skills: Operational activities, Accounting oversight, Customer service. Manage operational activities. Coordinate operational activities”
What You'll Achieve.
Maximize budgeted profit plans; Maintain positive employee relations
Industry & Context.
Professional dress required, Sitting for hours, Climbing stairs, Manual dexterity required, Work beyond standard hours
What They're Looking For.
Must Have
Two years bookkeeping experience, Two years general office experience, Two years clerical accounting experience, Two years Accounts Payable experience, Solid working knowledge of computers, Solid working knowledge of typewriter, Solid working knowledge of MS Office, Solid working knowledge of e-mail, Solid working knowledge of internet, Solid working knowledge of basic office equipment, High level of compassion, High level of integrity, High level of confidentiality, Ability to multi task, Ability to set priorities, Must be flexible, Able to function in fast-paced environment
What You'll Do.
Manage operational activities
Coordinate operational activities
Ensure highest quality services
Ensure highest quality products
Satisfy client family needs
Maximize budgeted profit plans
Maintain positive employee relations
Collect accounts receivable
Verify accounts payable invoices
Pay accounts payable invoices
Control receipt of cash payments
Control deposit of cash payments
Maintain petty cash account
Process cash advance checks
Process Same Day Check requests
Verify cash disbursement reports
Audit cash disbursement reports
Track Capital Expenditure Authorizations
Order office supplies
Complete inventory counts
Coordinate processing of merchandise orders
Coordinate receipt of merchandise orders
Control storage inventory
Oversee processing of installation orders
Oversee processing of orders to grounds
Oversee processing of orders to maintenance
Support management with contract completion
Support management with work order completion
Ensure timely contract completion
Ensure timely work order completion
Ensure proper documentation
Schedule incoming orders
Schedule drivers for ambulate service
Complete funeral reports
Complete cemetery reports
File reports accurately
Assure compliance with policies
Assure compliance with procedures
Assist with funeral forms
Oversee funeral forms
Assist with cemetery forms
Oversee cemetery forms
Administer corporate payroll policies
Administer corporate payroll procedures
Process new hire paperwork
Verify pre-need sales licenses
Maintain employee files
Maintain confidential files
Ensure new associates receive orientation
Create stack ranking reports
Maintain vehicle records
Maintain vehicle licenses
Process expense reports
Update General Price Lists
Assist with funeral services
Coordinate daily activities with business unit
Coordinate daily activities with other departments
Train associates on policies
Train associates on procedures
Interact with families
Maintain customer records
Update company website with obituaries
Place obituaries in newspapers
Provide collaborative workplace environment
Provide productive workplace environment
Enrich associate growth
Enrich associate development
Instill pride in associates
Instill sense of ownership
Challenge associates to exceed expectations
Behave in supportive way
Enrich work environment
Use customer feedback to improve administration
Use customer feedback to strengthen performance
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional coordination; Work with Sales; Coordinate with business unit; Coordinate with departments
Communication Scope
Oral communication; Written communication
Full Job Description
Our associates celebrate lives. We celebrate our associates. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. **JOB RESPONSIBILITIES** **Accounting Function Oversight** * Collections of all accounts receivable * Verifications and payments of all accounts payable invoices * Controls of receipt and deposit of cash payments received * Maintains petty cash account and disburses the same in accordance with company policies and procedures * Reconciliations of all accounts * Cash advance checks * Same Day Check requests * Bank deposits * Verifies/audits cash disbursement reports * Tracks Capital Expenditure Authorizations (CEAs) **Operational Activities** * Orders supplies for the office and completes inventory counts * Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets * Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments * Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation * Schedules incoming orders and drivers for the ambulate service * Completes various funeral/cemetery reports and files accurately * Supports Sales as necessary requiring an understanding of JD Powers * Assures compliance with all Company policies and procedures to include * Sarbanes Oxley (SOX) audit * Dignity University (DU) training * Interment Verification Training (IVT) audits * Day Sales Outstanding’s (DSO) related to financial and administrative areas * Assists in preparing and/or overseeing all funeral/cemetery-related forms * Reviews time cards and administers corporate
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