OfficeCoordinator

**Where kids and families are always first** At MultiCare Mary Bridge Children’s Hospital & Health Network, caring for kids is more than what we do — it’s our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound, we provide a comprehensive network of care designed specifically for children and adolescents. Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported. **FTE:** 1.0, **Shift:** Day, **Schedule:** Clinic Hours Additional information about the Mary Bridge Children's Psychology and Psychiatry Clinic can be found here: **Position Summary** The Office Coordinator is responsible for the daily operations and front office functions within the assigned department, and for providing support related to all aspects of office functions. The Coordinator servies as a liaison between patients, physicians, customers and MultiCare, responding to written and oral requests to resolve customers questions, problems, and concerns. **Responsibilities** * Coordinates, oversees, and assures the smooth operations and workflow of the office functions, ensuring that patients and the public are treated with respect and in an efficient manner * Answers telephone, screening calls for urgency, providing assistance, forwarding calls to the appropriate person or area, or recording messages and forwarding to appropriate person for follow up * Acts as a resource to the staff, resolving issues and provides feedback as needed/requested. * Develops and implements procedures and protocols related to front office processes to foster an efficient working environment * Maintains communications and acts as liaison between staff and management * Researches and resolves issues and concerns regarding office operations, functions, and related matters **Requirements** * Associates degree preferred * One (1) years of experience in patient