OfficeAssistant—PhysicalTherapy

**Thank you for considering a career at Mercy Health!** **Scheduled Weekly Hours:** 12 **Work Shift:** Days/Afternoons (United States of America) Provides clerical support for the daily operations of the Rehabilitation and Wellness Department, including scheduling, registration, filing, and data entry/charge entry, insurance verification under the general direction of the Director of Rehab & Wellness Center Assists with the intake process of new patients into the department and receives scheduled patients for daily appointments. Supports the activities of all therapists, counselors and physicians to ensure quality of patient care. Schedules patients and has a working knowledge of the computerized hospital scheduling system (PHS). Receives patient payments (cash, checks, credit cards). Records payments and issues receipts in order to maintain accurate accounting financial transactions. Responsible for registration of Physical Therapy, Occupational Therapy and Audiology patients for outpatient appointments. Responsible for obtaining authenticated Physician orders, verifying demographic information, insurance information and eligibility and medical necessity for Physical Therapy, Occupational Therapy and Audiology patients. Via phone call or on-line verification system, verifies insurance coverage and records information appropriately into the patient’s chart and follows up on discrepancies. Assists patients with completion of insurance and financial assistance forms as needed. Enters charges to ensure proper billing. Places billing notes on appropriate patients. Utilizes Cypress reports to ensure accuracy of charges. Verifies Coumadin Clinic charges. Researches workers compensation claim numbers and dates of injury as needed. Assists with diagnosis coding for physical and occupational therapy; clarifies orders with referring doctors. Responsible for precertification of Medicaid patients. Ensures completion of Medicare compliance. Audits Medicare carts. Maintains accur