City of Ventura
OfficeAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Office Assistant at City of Ventura. Skills: Customer service, Clerical tasks, Office operations. Answer and route telephone calls. Respond to inquiries”
Industry & Context.
Valid California Class C driver's license (depending on assignment)
What They're Looking For.
Must Have
Completion of high school, Additional clerical and computer coursework, Keyboarding abilities, Six months of clerical experience, One year of comparable experience (Office Assistant II)
What You'll Do.
Answer and route telephone calls
De-escalate customer concerns
Maintain calm demeanor under pressure
Greet and assist members of the public
Provide information and support
Prepare documents for data entry
Prepare documents for recordkeeping
Verify documents for accuracy
Process incoming mail
Process outgoing mail
Maintain office supplies
Assist with scheduling
Assist with meeting coordination
Perform related duties as assigned
How You'll Work.
Team & Collaboration
Dynamic and collaborative team environment
Communication Scope
Responding to inquiries
Full Job Description
_Applications are accepted exclusively through the City of Ventura Career Site:_ [_www.cityofventura.ca.gov/jobs_](http://www.cityofventura.ca.gov/jobs) _. Submissions through other websites or methods will not be accepted._ **Pay & Benefits** Whether you're starting your career journey or seeking new opportunities, we welcome all and offer: * Competitive [pay](https://www.cityofventura.ca.gov/941/Job-Descriptions-Salary-Schedule) and [benefits](https://www.cityofventura.ca.gov/2610/Benefits-Summary) * Strong support for professional development * Vacation & Holiday Compensation * Deferred Compensation * CalPERS Retirement * Tuition Reimbursement & Bilingual Pay * Eligibility as a Public Service Loan Forgiveness (PSLF) employer Pay (Hourly DOQ): * Office Assistant I - $21.5317 - $26.1723 * Office Assistant II - $23.3202 - $28.3462 **About the Opportunity** The City of Ventura is hiring an Office Assistant I/II to join our City Manager’s Office! In this role, you will provide clerical, administrative, and front-office support while assisting the public, supporting daily office operations, and contributing to a dynamic and collaborative team environment. You will help ensure smooth and efficient day-to-day operations within the City Manager’s Office. This role is ideal for someone who enjoys working in a busy office environment with heavy public contact and providing excellent customer service to a diverse range of internal and external customers. The position serves as a primary point of contact for the City Manager's Office and involves a high volume of telephone and in-person interactions. The ideal candidate is comfortable using technology and various software systems and is confident managing clerical and administrative tasks with accuracy and attention to detail. Key responsibilities include: * Answer and route a high volume of telephone calls to appropriate departments, responding to inquiries in a courteous and professional manner. * De-escalate customer conce
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