Journey Beyond
tourism and hospitality
OfficeAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Office Administrator at Journey Beyond. Skills: Office Administration, Customer Service, Record Keeping. Manage incoming phone calls, emails and customer enquiries professionally. Provide day-to-day administrative support to the Darwin Harbour Cruises team”
What You'll Achieve.
help keep the business sailing smoothly; delivering professional administrative support; creating a seamless experience for both internal teams and our guests
Industry & Context.
casual position, rotating roster across 7 days a week
What They're Looking For.
Must Have
Previous experience in an administrative, office support or similar role, organisational skills with the ability to manage competing priorities, High attention to detail and accuracy, Confident using Microsoft Office and general office systems, communication and interpersonal skills, A professional, customer-focused approach, The ability to work independently as well as collaboratively in a team, A positive attitude, willingness to learn and commitment to continuous improvement
What You'll Do.
Manage incoming phone calls
emails and customer enquiries professionally
Provide day-to-day administrative support to the Darwin Harbour Cruises team
bookings and general office administration
correspondence and internal documentation as required
Maintain accurate filing systems
records and databases
Monitor office supplies and help keep the office organised and professional
Support operational teams and assist with a range of business administration tasks
Maintain confidentiality and follow workplace health and safety procedures
How You'll Work.
Team & Collaboration
Working closely with the operations team; Support operational teams; collaboratively in a team
Communication Scope
communication and interpersonal skills
Full Job Description
**Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.** **About Us** Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that’s perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about! **About the Role** Darwin Harbour Cruises is looking for a highly organised and customer-focused **Office Administrator** to support day-to-day operations. This exciting opportunity is avaliable to anyone looking to join a fast-paced tourism and hospitality environment, where your administration skills, attention to detail and positive attitude will help keep the business sailing smoothly. Working closely with the operations team, you will play an important role in delivering professional administrative support, coordinating communications, maintaining accurate records and helping create a seamless experience for both internal teams and our guests. If you thrive in a busy office, enjoy variety in your work and take pride in being dependable and proactive, we would love to hear from you. This is a **casual** position, working on a rotating roster **across 7 days a week** and based at the Darwin Harbour Cruises office on Stokes Hill Wharf, Darwin. **Responsibilites** * Manage incoming phone calls, emails and customer enquiries professionally * Provide day-to-day administrative support to the Darwin Harbour Cruises team * Coordinate schedules, bookings and general office administration * Prepare reports, correspondence and internal documentation as required * Maintain accurate filing systems, records and databases * Monitor office supplies and help keep the office organised and professional * Support operational teams and assist with a range of business administration tasks * Maintain confidentiality and follow workplace health and safety procedures **About Journey Bey
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