Flexport
OceanOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Ocean Operations Specialist at Flexport. Skills: Ocean operations, Supply chain management, Client service. Execute booking processes. Execute documentation processes”
What You'll Achieve.
Move shipments in less time; Move shipments with lower costs; Improve productivity; Unblock issues; Establish procedures to prevent issues; Scale team; Improve quality; Improve service; Improve efficiency; Improve regulatory compliance
Industry & Context.
Problem solve operational challenges; Problem-solving capabilities; Troubleshooting; Exception handling
Work outside office hours, Occasional weekend shifts, Occasional night shifts
What They're Looking For.
Must Have
1-2 years experience in Logistics, 1-2 years experience in Warehousing, 1-2 years experience in Freight Forwarding, 1-2 years experience in Supply Chain
Nice to Have
BAS degree
What You'll Do.
Execute booking processes
Execute documentation processes
Troubleshoot shipments
Work with Flexport AM
Work with Planning team
Ensure effective export process
Plan special freight operations
Execute special freight operations
Assist on new business implementation
Assist on process implementation
Assist on new projects
Support internal clients
Support external clients
Inform business process needs
Inform software capability needs
Contribute to procedure development
Contribute to system development
How You'll Work.
Team & Collaboration
Global team; Regional account team; Flexport AM; Planning team; Carriers; Terminals; Trucking providers
Full Job Description
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Ocean Operations Specialist The opportunity: The role of the Ops Specialist is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity
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