Rest
Financial Services
ObservabilityLead
Neural analysis suggests this role is
optimal for mid candidates.
“Observability Lead at Rest. Skills: Observability, Site Reliability Engineering, Incident Management, Platform Ownership. Lead observability strategy. Ensure operational excellence”
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
Bachelor's or master's degree, Proven experience in observability, Knowledge of incident management, Hands-on expertise with Datadog
Nice to Have
Background in cloud-native environments, Experience with automation, Knowledge of DevOps practices, Analytical skills, Experience defining observability standards, Familiarity with compliance frameworks
What You'll Do.
Lead observability strategy
Ensure operational excellence
Drive continuous improvement
Triage and investigate alerts
Define observability standards
Manage enterprise observability platforms
Ensure system reliability
Ensure system compliance
Ensure system scalability
Focus on user journey
Maintain observability roadmap
Oversee incident detection
Oversee alerting processes
Lead Post-Incident Reviews
Offer observability insights
Identify monitoring gaps
Support incident triage
Support incident investigation
Accelerate root cause analysis
Maintain observability frameworks
Establish Observability Community
Foster knowledge sharing
Ensure compliance with policies
Embed observability into governance
Meet regulatory obligations
How You'll Work.
Team & Collaboration
Observability Community of Practice
Process & Methodology
Roadmap planning
Full Job Description
Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders Closing date: 12th June 2026 Please note Rest does not accept speculative resumes from recruitment agencies Rest will review applications prior to the closing date and may close the role earlier Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome. Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do. The Observability Lead is responsible for leading Rest’s observability strategy, ensuring operational excellence, and driving continuous improvement in monitoring, alerting, and incident response. This role combines hands-on operational support with strategic governance and tooling ownership and leading initially one observability engineer. The Observability Lead will triage and investigate alerts, define observability standards, and manage enterprise observability platforms (primarily Datadog) to ensure system reliability, compliance, and scalability, focusing on end-to-end user journey. Key Responsibilities * Own and maintain the Enterprise Observability Strategy, roadmap, and maturity model. * Oversee incident detection and alerting processes to ensure timely response. * Lead and contribute to Post-Incident Reviews (PIRs), offering observability insights and identifying monitoring/alerting gaps. * Support incident triage and investigation using logs, metrics, and traces to accelerate root cause analysis. * Define and maintain observability standards, frameworks, and maturity m
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