Rest

Financial Services

ObservabilityLead

A$180–250k ~AI est. Sydney, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Observability Lead at Rest. Skills: Observability strategy, Incident management, Platform ownership. Own observability strategy. Maintain observability strategy”

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Bachelor's or master's degree, Proven experience in observability, Proven experience in monitoring, Proven experience in SRE, Knowledge of incident management processes, Hands-on expertise with Datadog, Hands-on expertise with similar platforms

Nice to Have

Background in cloud-native environments, Experience with automation, Experience with IaC for observability, Knowledge of DevOps practices, Knowledge of CI/CD pipelines, Analytical skills, Experience defining observability standards, Experience implementing observability standards, Experience defining observability frameworks, Experience implementing observability frameworks, Experience defining observability maturity models, Experience implementing observability maturity models, Familiarity with compliance frameworks, Familiarity with regulatory reporting

What You'll Do.

Own observability strategy

Maintain observability strategy

Own observability roadmap

Maintain observability roadmap

Own observability maturity model

Maintain observability maturity model

Oversee incident detection

Oversee alerting processes

Lead Post-Incident Reviews

Contribute to Post-Incident Reviews

Offer observability insights

Identify monitoring gaps

Identify alerting gaps

Support incident triage

Support incident investigation

Accelerate root cause analysis

Define observability standards

Maintain observability standards

Define observability frameworks

Maintain observability frameworks

Define observability maturity models

Maintain observability maturity models

Establish Observability Community

Run Observability Community

Foster knowledge sharing

Embed observability into governance

Ensure regulatory obligations met

How You'll Work.

Team & Collaboration

Observability Community of Practice

Communication Scope

Knowledge sharing

Process & Methodology

Roadmap planning

Full Job Description

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders Closing date: 12th June 2026 Please note Rest does not accept speculative resumes from recruitment agencies Rest will review applications prior to the closing date and may close the role earlier Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome. Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do. The Observability Lead is responsible for leading Rest’s observability strategy, ensuring operational excellence, and driving continuous improvement in monitoring, alerting, and incident response. This role combines hands-on operational support with strategic governance and tooling ownership and leading initially one observability engineer. The Observability Lead will triage and investigate alerts, define observability standards, and manage enterprise observability platforms (primarily Datadog) to ensure system reliability, compliance, and scalability, focusing on end-to-end user journey. Key Responsibilities * Own and maintain the Enterprise Observability Strategy, roadmap, and maturity model. * Oversee incident detection and alerting processes to ensure timely response. * Lead and contribute to Post-Incident Reviews (PIRs), offering observability insights and identifying monitoring/alerting gaps. * Support incident triage and investigation using logs, metrics, and traces to accelerate root cause analysis. * Define and maintain observability standards, frameworks, and maturity m

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