Jll
O365MessagingSeniorEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“O365 Messaging Senior Engineer at Jll. Skills: O365 Messaging, Exchange Online, Microsoft Defender, Proofpoint. Support administration and management of O365 messaging infrastructure. Provide technical expertise and guidance in O365 messaging”
Industry & Context.
Troubleshooting; Analytical; Critical thinking
What They're Looking For.
Must Have
7 years of experience in O365 messaging engineering and administration, knowledge of Exchange Online administration, knowledge of hybrid Exchange deployments, knowledge of Microsoft Exchange Server architecture, knowledge of mail flow design, knowledge of connectors, knowledge of transport rules, knowledge of routing, Expert knowledge of Microsoft Defender for Office 365, Expert knowledge of Microsoft Purview Suite, Expert knowledge of Proofpoint, knowledge of O365 Email security, knowledge of role-based access control, knowledge of TLS, knowledge of certificates, knowledge of email transport security, knowledge of DMARC, knowledge of DKIM, knowledge of SPF, Experience with cross‑tenant migrations, Experience with coexistence strategies, Experience with Intune - Mobile Device Management, Knowledge of capacity planning, Knowledge of performance tuning, Knowledge of patch management, Experience with monitoring tools, Experience with alerting, Scripting skills i. e PowerShell, analytical skills, troubleshooting skills, critical thinking skills
Nice to Have
Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Teams Administrator Associate
What You'll Do.
Support administration and management of O365 messaging infrastructure
Provide technical expertise and guidance in O365 messaging
Configure Proofpoint and Defender
Align on best practice operations
Assist with regular management reporting
Provide telemetry to track service health
Ensure O365 messaging services are delivered
Support cost optimization efforts
Manage O365 messaging budget
Maintain messaging infrastructure
Follow O365 messaging policies
Enforce O365 messaging procedures
Enforce O365 messaging governance frameworks
Troubleshoot O365 messaging incidents
Resolve escalated O365 messaging problems
Resolve O365 messaging changes
Resolve O365 messaging requests
Provide technical support to end users
Provide guidance to end users
Provide technical support to stakeholders
Provide guidance to stakeholders
Participate in O365 messaging projects
Participate in O365 messaging initiatives
Create scripts for management
Test scripts for management
Manage scripts for administration
Attend Project meetings
Attend management meetings
Communicate with technical staff
Communicate with non-technical staff
How You'll Work.
Team & Collaboration
Cross-tenant coexistence; Third-party providers; Technical and non-technical staff
Communication Scope
Verbal communication; Written communication
Process & Methodology
Tenant migrations, Client transitions, Integration work
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary We have an exciting opening for a Senior O365 Messaging Engineer to join our global IT team and support the delivery of O365 messaging solutions for our clients and internal stakeholders. You will be responsible for supporting the global O365 messaging service, ensuring its availability, performance, security, and compliance. You will have responsibility to work with our third-party resources, ensuring they meet service level agreements and quality standards. You will support messaging projects, such as tenant migrations, client transitions, and integration work including cross-tenant coexistence. You will provide guidance on messaging design and implementation. And you will act as a point of escalation for support related issues for troubleshooting O365 messaging features and integrations. Key Responsibilities * Support administration and management of the O365 messaging infrastructure, including both Exchange Online and on-premises environments, to ensure availability and performance. * Provide technical expertise and guidance in O365 messaging, primarily focused on Exchange. * Responsible for Proofpoint and Defender configuration and internal alignment on best practice operations. * Assist with regular management reporting and provide telemetry to track service health and progress against operational goals. * Work with third-party providers to ensure O365 messaging services are delivered in alig
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