ProPharma
Healthcare
Nurse-MedicalInformationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Nurse - Medical Information Specialist at ProPharma. Skills: Medical information, Adverse event reporting, Product complaints. Deliver medical information services. Respond to medical information requests”
Industry & Context.
Identify problems; Suggest solutions
After hours coverage
What They're Looking For.
Must Have
Nursing degree required, English language proficiency required
What You'll Do.
Deliver medical information services
Respond to medical information requests
Provide labelled medical information
Provide unlabelled medical information
Identify adverse events
Document adverse events
Report adverse events
Identify pregnancy reports
Document pregnancy reports
Report pregnancy reports
Identify special situation events
Document special situation events
Report special situation events
Identify product complaints
Document product complaints
Report product complaints
Complete tasks within timelines
Formulate accurate responses
Provide accurate responses
Write custom medical information responses
Log all enquiries accurately
Log all enquiries comprehensively
Log all enquiries in a timely manner
Perform quality checks
Provide after hours coverage
How You'll Work.
Team & Collaboration
Part of a team
Communication Scope
Verbal communication; Written communication; Professional telephone etiquette
Full Job Description
For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The Medical Information Specialist position is part of ProPharma’s Medical Information Contact Center. The role follows all relevant regulations, industry standards, and client and internal policies relating to medical information, adverse event collection and documentation, special situation events, and product complaints. **Essential Functions** * Medical Information Service Delivery * Respond to unsolicited requests for medical and safety information from consumers, healthcare professionals, and other external customers via telephone, website/email, letter, fax, and scientific meetings on behalf of ProPharma’s pharmaceutical clients. * Provide labelled and unlabelled medical and safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma internal policies and procedures. * Accurately identify, document, and report adverse events, pregnancy reports, special situation events, and product complaints in a clear and concise manner, in line with government regulations, ProPharma Standard Operating Procedures, and client Working Practices. * Ensure tasks are completed within the timelines documented in the agreed ProPharma Standard Operating Procedures and Working Practices. * Formulate and provide accurate resp
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