Vivicta
IT
NorwegianSpeakingITCustomerSupportSpecialist
“Norwegian Speaking IT Customer Support Specialist at Vivicta. Skills: Norwegian Speaking, IT Customer Support. Provide first line support to customers in Nordics via phone, ticketing systems and other tools. Troubleshoot problems and offer solutions by using internal knowledge base”
What You'll Achieve.
Ensure high level customer satisfaction
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Fluent Norwegian language, Fluent English language, Interest in IT field and eager to learn, acquire new knowledge
Nice to Have
Previous work experience within IT Service Desk or other IT field
What You'll Do.
Provide first line support to customers in Nordics via phone
ticketing systems and other tools
Troubleshoot problems and offer solutions by using internal knowledge base
Continuously maintain and develop one’s work-related knowledge
update knowledge database and work with ticket backlog when the need arises
How You'll Work.
Team & Collaboration
Interact daily with colleagues, clients, technicians
Communication Scope
Excellent communication
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