AMC Networks

NOCOperator

$50–57k Bethpage, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“NOC Operator at AMC Networks. Monitor all channels distributed from AMCN B&T. Log into all signal encoders”

Industry & Context.

Problems you'll solve

troubleshooting skills

Eligibility Requirements

Ability to function in a 24/7 operational environment, work flexible schedule which could include nights, weekends, and holidays

What They're Looking For.

Must Have

Minimum 2-5 years experience in Transmission or related discipline, High School Diploma required, customer service, communication, and troubleshooting skills required, Detail orientated, organized and capable of handling multiple concurrent issues under high-pressure situations with accuracy required, Ability to work closely with peers and operations and engineering teams, Ability to function in a 24/7 operational environment and work flexible schedule which could include nights, weekends, and holidays

Nice to Have

College degree focus on broadcasting technology or similar discipline, knowledge of signal flow within a broadcast facility preferred, knowledge of encoding platforms, such as Synamedia and CommScope systems, preferred, Understanding of equipment such as routers, analyzers, receivers, and encoders preferred

What You'll Do.

Monitor all channels distributed from AMCN B&T

Log into all signal encoders

Perform system checks

Schedule downlink requests

Program and operate live blackouts

Monitor Affiliate Hotline

Walk the Encoding Hub each shift

Make high Leverage decisions

Assist in training newer operators

How You'll Work.

Team & Collaboration

Ability to work closely with peers and operations and engineering teams

Communication Scope

communication skills

Full Job Description

## **Job Description** _JOB RESPONSIBILITIES _ * Monitor all channels distributed from AMCN B&T to ensure: * Signal quality going out of house and clean signal coming back in house. * Tones to trigger local commercial insertion are going out as expected. * Nielsen SID is distributed for proper crediting of viewership. * Log into all signal encoders (over seventy-five encoders) and check for alarm status, bandwidth analysis, device temperature and device filter status. Troubleshoot issues, as necessary. * Perform system checks that include: * Routing both mirror and disaster recovery systems to workstations to confirm system functionality. * Checking satellite receivers in the NOC and SAT Hubs to confirm good margin levels for signal quality. * Confirming Mediaproxy system is recording all channels to ensure our ability to provide evidence of clean and accurate transmission when needed. * Verifying encrypted messages are going out as intended. * Reviewing Crystal Monitoring & Control to confirm proper transmission path on air. * Schedule downlink requests as needed from home office. * Program and operate live blackouts and service replacements * Monitor Affiliate Hotline to receive any affiliate engineering calls and troubleshoot issues as needed. * Walk the Encoding Hub each shift to check alarm status on encoders. * Make high Leverage decisions without supervisor support * Assist in training newer operators _Q UALIFICATIONS (Required & Preferred)_ * Minimum 2-5 years experience in Transmission or related discipline * High School Diploma required. College degree preferred; focus on broadcasting technology or similar discipline. * Strong knowledge of signal flow within a broadcast facility preferred. * Strong knowledge of encoding platforms, such as Synamedia and CommScope systems, preferred. * Understanding of equipment such as routers, analyzers, receivers, and encoders preferred * Strong customer service, communication, and troubleshooting skills required. * Detai

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