Trinetix
Connectivity
NOCEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“NOC Engineer at Trinetix. Skills: Network Operations, Troubleshooting, Incident Management. Monitor network across platforms. Act on alarms”
What You'll Achieve.
Minimize escalation; Drive incidents to resolution
Industry & Context.
Analytical thinking; Problem-solving; Troubleshooting
What They're Looking For.
Must Have
3-5+ years experience NOC, Network troubleshooting IP/transmission, TCP/IP, MPLS, BGP, QoS, xWDM, CCNP Enterprise knowledge, Network monitoring tools experience, Incident handling experience, Fault management experience, Linux/Windows environments experience, Documenting incidents, Technical reporting
Nice to Have
Scripting experience (Python/Bash), Telecom industry background, Configure/improve NOC tools, International environment experience
What You'll Do.
Monitor network across platforms
Initiate troubleshooting of faults
Perform troubleshooting of outages
Resolve incidents at first line
Take ownership of incidents
Drive incidents to resolution
Collaborate with third-party providers
Ensure accurate documentation
Maintain clear communication
Track SLA commitments
Follow up on progress
Coordinate resolution across teams
Prepare root cause analysis
Prepare outage reports
Act as SPOC during maintenance
Act as SPOC during outages
Configure NOC monitoring tools
Contribute to NOC tool development
Contribute to NOC process development
Improve troubleshooting
Improve information sharing
How You'll Work.
Team & Collaboration
Internal teams; External providers; Global stakeholders; Third-party providers
Communication Scope
Technical reporting; Clear communication
Full Job Description
At **Trinetix** we are looking for a skilled **NOC Engineer. **Join our team and collaborate with a global leader in connectivity, operating one of the world’s most reliable and extensive Internet backbones. With over 30 years of experience, this organization provides high-performance network infrastructure across more than 100 countries, supporting 2,900+ customers worldwide \- including telecom operators, hyperscalers, cloud providers, and digital platforms. Its network spans tens of thousands of kilometers of fiber, forming a critical part of the global Internet infrastructure and consistently ranking among the top-tier backbone providers worldwide. This is the kind of company that literally powers how the Internet works at scale. At Trinetix, we partner with this organization to support and enhance its operations through modern engineering, process optimization, and AI-driven solutions. Our teams work closely with global stakeholders, contributing to large-scale initiatives that improve efficiency, streamline workflows, and support business growth across international markets. **Required Skills: ** * 3–5+ years of experience in a Network Operations Center (NOC) or similar environment * Strong technical expertise in network troubleshooting across IP and/or transmission platforms * Solid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies * CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience * Hands-on experience with network monitoring tools, incident handling, and fault management * Experience working with Linux/Windows environments * Strong communication skills and ability to collaborate with internal teams and external providers * Experience in documenting incidents and maintaining clear technical reporting **Nice-to-haves skills:** * Experience with scripting (Python or Bash) * Telecom industry background (TELCO) * Experience configuring or improving NOC monitoring tools * Experience working in an international environ
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