Hut 8
Technology
NOCEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“NOC Engineer at Hut 8. Skills: Network Operations, Incident Triage, Infrastructure Support. Monitor production sites. Triage infrastructure incidents”
Industry & Context.
Independently resolve incidents
On-call participation
What They're Looking For.
Must Have
3+ years NOC or infrastructure support, 2+ years on-call incident ownership, Networking fundamentals, Familiarity with monitoring platforms, Familiarity with ticketing systems, Comfortable taking escalation calls, Ownership-driven, Prompt to respond
Nice to Have
FortiGate firewalls experience, OpenVPN experience, GCP/Cloud networking experience, NetBox IPAM experience, Proxmox virtualization experience, High-density compute environments experience
What You'll Do.
Monitor production sites
Triage infrastructure incidents
Resolve infrastructure incidents
Escalate P1/P2 events
Monitor network health
Flag ISP circuit degradation
Maintain NetBox IPAM accuracy
Maintain ISP account register
Execute Starlink account operations
Track device license calendars
Assist with site inventory audits
Handle maintenance window changes
Process VPN user provisioning
Process VPN user revocations
Process emergency change retrospectives
Deliver shift handover reports
Draft knowledge-base articles
How You'll Work.
Team & Collaboration
Working with NOC Lead; Reporting to Head of Infrastructure; Escalations from Tier 1
Communication Scope
Shift handover reports
Full Job Description
ABOUT HUT 8 Imagine the ultimate destination for those who want to work at the cutting edge of technology, energy, and infrastructure. Hut 8 is on a mission to build and operate some of the world’s largest data centers for next-generation computing workloads, including AI, Colocation, Cloud, and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams, solve problems, and make an impact from day one. If you’re an ambitious individual looking for a career that is as rewarding as it is challenging, you’ve come to the right place. ABOUT THE ROLE The NOC Engineer is the operational backbone of our Network Operations Center. This is an active, "on the tools" position where you will monitor eight production sites, triage alerts, and independently resolve P3/P4 infrastructure incidents. Working alongside the NOC Lead, you will gain deep exposure to a modern, GCP-hosted operational stack. Team & Shift Structure We use a sustainable, three-tier coverage model built to prevent burnout: Tier 1 (First Response): TechOps Engineers handle after-hours and weekend pages. Tier 2 (Escalation): You and the NOC Lead alternate weekly primary coverage, reporting to the Head of Infrastructure. You only receive escalations if an issue exceeds Tier 1 scope. Hours: Mon–Fri daytime (~08:00–18:00 MT). Shift handovers are efficiently tracked via Jira and a quick daily sync. On-call participation is compensated separately from base salary. Key Responsibilities Incident Response & Triage: Own the watch. Monitor stacks (Zabbix, LibreNMS, Grafana, Graylog), resolve P3/P4 issues using defined runbooks, and accurately escalate P1/P2 events to the NOC Lead within 15–30 minutes. Infrastructure Monitoring: Watch over network health across 8 sites (WAN, FortiGate firewalls, Cisco switching, Proxmox edge, and Starlink backup readiness). Monitor DHCP scopes and flag ISP circuit degradation. Asset & Access Tracking: Maintain NetBox IPAM accuracy
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