Cboe Global Markets

Financial Infrastructure

NOCEngineer

Singapore, Singapore FULL TIME Remote Friendly
The Brief

“NOC Engineer at Cboe Global Markets. Skills: Network Engineering, Cloud Networking, Automation, Packet Analysis. Support, operate, and improve network reliability. Engineer customer connectivity”

What You'll Achieve.

Improve reliability, performance, and fairness of network connectivity; Modernize alerting; Accelerate root cause analysis; Reduce mean time to repair (MTTR); Eliminate repetitive operational work; Minimize MTTR; Service restoration

Industry & Context.

Financial Infrastructure
Problems you'll solve

Complex troubleshooting; Root cause analysis; Advanced troubleshooting; Problem management

Eligibility Requirements

Supporting critical infrastructure during extended shifts, Participating in an on-call or escalation rotation, Structured shift schedule, Follow-the-sun coverage model, Schedules may adjust periodically

What They're Looking For.

Must Have

Network Engineering (Cisco/Arista) - 2+ years, AWS Cloud Networking - 1+ years, Corvil or other Packet Capture Analysis - 1+ years, UNIX Shell - 1+ Years, Claude Code Agent base Automation - 1+ Years, Grafana - 1+ Years, Fluency in English

Nice to Have

Mandarin Chinese fluency, Korean fluency, Japanese fluency, Familiarity with US equities, options, and/or futures markets, Experience building or operating agent-based automation

What You'll Do.

and improve network reliability

Engineer customer connectivity

Configure and deploy network changes

Develop cloud-hosted connectivity familiarity

Partner with network engineers

Test and validate connectivity

Support network and firewall requests

Configure and troubleshoot network protocols

Provide expert technical support

Manage inbound support tickets

Communicate planned maintenance

Monitor global connectivity

Analyze network telemetry

Monitor service availability

Drive rapid incident response

Diagnose and resolve network issues

Develop cloud infrastructure familiarity

Lead technical investigations

and maintain automations

Develop cloud-native services familiarity

Develop and maintain Grafana dashboards

Extend and finetune monitoring stack

Build tooling for root cause analysis

Respond to multicast gap claims

Perform packet captures

Produce technical findings

How You'll Work.

Team & Collaboration

Collaborate directly with customers' network engineers; Collaborate with internal infrastructure teams; Collaborate with Network Engineering; Collaborate with Cloud Engineering; Collaborate with Systems Engineering; Collaborate with internal infrastructure teams; Collaborate with external vendors

Communication Scope

Clear and precise communication in English; Professional customer communications

Free ATS check

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