Cboe Global Markets
Financial Infrastructure
NOCEngineer
“NOC Engineer at Cboe Global Markets. Skills: Network Engineering, AWS Cloud Networking, Packet Capture Analysis, Automation. Engineer customer connectivity. Configure production network changes”
What You'll Achieve.
Improve reliability; Improve performance; Improve fairness of network connectivity; Modernize alerting; Accelerate root cause analysis; Reduce mean time to repair (MTTR); Eliminate repetitive operational work; Minimize MTTR; Strengthen root cause analysis; Strengthen predictive monitoring; Strengthen data-driven operational decision-making
Industry & Context.
Complex troubleshooting; Advanced troubleshooting; Root cause analysis; Problem management
Support critical infrastructure during extended shifts, Participate in on-call or escalation rotation, Structured shift schedule, Follow-the-sun coverage model, Wednesday–Sunday or Friday–Tuesday shifts, Weekend coverage
What They're Looking For.
Must Have
Network Engineering (Cisco/Arista) - 2+ years, AWS Cloud Networking - 1+ years, Corvil or other Packet Capture Analysis - 1+ years, UNIX Shell - 1+ Years, Claude Code Agent base Automation - 1+ Years, Grafana - 1+ Years, Fluency in English
Nice to Have
Mandarin Chinese fluency, Korean fluency, Japanese fluency, Familiarity with US equities, options, and/or futures markets
What You'll Do.
Engineer customer connectivity
Configure production network changes
Provision cloud network changes
Test and validate connectivity
Support network and firewall requests
Configure and troubleshoot network protocols
Provide expert technical support
Manage inbound support tickets
Communicate planned maintenance
Monitor global customer connectivity
Analyze network telemetry
Monitor service availability
Diagnose and resolve network issues
Design and build operational automations
Develop Grafana dashboards
Extend monitoring stack
Build root cause analysis tooling
Respond to multicast gap claims
Perform packet captures
How You'll Work.
Team & Collaboration
Collaborate with customers' network engineers; Collaborate with internal infrastructure teams; Collaborate with Network Engineering; Collaborate with Cloud Engineering; Collaborate with Systems Engineering; Collaborate with external vendors
Communication Scope
Clear and precise communication in English; Professional customer communications
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