Cboe Global Markets

Financial Infrastructure

NOCEngineer

Singapore, Singapore FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“NOC Engineer at Cboe Global Markets. Skills: Network Engineering, Cloud Networking, Automation, Packet Analysis. Support, operate, and improve network reliability. Engineer customer connectivity”

What You'll Achieve.

Improve reliability, performance, and fairness of network connectivity; Modernize alerting; Accelerate root cause analysis; Reduce mean time to repair (MTTR); Eliminate repetitive operational work; Minimize MTTR; Service restoration

Industry & Context.

Financial Infrastructure
Problems you'll solve

Complex troubleshooting; Root cause analysis; Advanced troubleshooting; Problem management

Eligibility Requirements

Supporting critical infrastructure during extended shifts, Participating in an on-call or escalation rotation, Structured shift schedule, Follow-the-sun coverage model, Schedules may adjust periodically

What They're Looking For.

Must Have

Network Engineering (Cisco/Arista) - 2+ years, AWS Cloud Networking - 1+ years, Corvil or other Packet Capture Analysis - 1+ years, UNIX Shell - 1+ Years, Claude Code Agent base Automation - 1+ Years, Grafana - 1+ Years, Fluency in English

Nice to Have

Mandarin Chinese fluency, Korean fluency, Japanese fluency, Familiarity with US equities, options, and/or futures markets, Experience building or operating agent-based automation

What You'll Do.

and improve network reliability

Engineer customer connectivity

Configure and deploy network changes

Develop cloud-hosted connectivity familiarity

Partner with network engineers

Test and validate connectivity

Support network and firewall requests

Configure and troubleshoot network protocols

Provide expert technical support

Manage inbound support tickets

Communicate planned maintenance

Monitor global connectivity

Analyze network telemetry

Monitor service availability

Drive rapid incident response

Diagnose and resolve network issues

Develop cloud infrastructure familiarity

Lead technical investigations

and maintain automations

Develop cloud-native services familiarity

Develop and maintain Grafana dashboards

Extend and finetune monitoring stack

Build tooling for root cause analysis

Respond to multicast gap claims

Perform packet captures

Produce technical findings

How You'll Work.

Team & Collaboration

Collaborate directly with customers' network engineers; Collaborate with internal infrastructure teams; Collaborate with Network Engineering; Collaborate with Cloud Engineering; Collaborate with Systems Engineering; Collaborate with internal infrastructure teams; Collaborate with external vendors

Communication Scope

Clear and precise communication in English; Professional customer communications

Full Job Description

## **Job Description** **Building trusted markets — powered by our people** At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. Sound like the place for you? Join us! **Role Overview** A core member of Cboe's global infrastructure organization, the **NOC Engineer** is a highly technical, hands-on engineer responsible for supporting, operating, and improving the reliability, performance, and fairness of network connectivity across all trading platforms — including on-premises and cloud environments. This role is designed for experienced network technologists who combine deep networking fundamentals with foundational cloud engineering awareness, modern automation, AI-assisted tooling, and software-driven operations. Cboe’s network function operates as a multi-tier, customer-focused engineering team that bridges Network Engineering, Security Engineering, Systems Engineering, and the Trade Desk. Network Engineers provide world-class technical support while also acting as true engineers — owning complex troubleshooting, customer connectivity onboarding, real-time monitoring, incident response, change execution, and escalation management for a highly distributed,

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