Cboe Global Markets

Financial Infrastructure

NOCEngineer

Singapore, Singapore FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“NOC Engineer at Cboe Global Markets. Skills: Network Engineering, AWS Cloud Networking, Packet Capture Analysis, Automation. Engineer customer connectivity. Configure production network changes”

What You'll Achieve.

Improve reliability; Improve performance; Improve fairness of network connectivity; Modernize alerting; Accelerate root cause analysis; Reduce mean time to repair (MTTR); Eliminate repetitive operational work; Minimize MTTR; Strengthen root cause analysis; Strengthen predictive monitoring; Strengthen data-driven operational decision-making

Industry & Context.

Financial Infrastructure
Problems you'll solve

Complex troubleshooting; Advanced troubleshooting; Root cause analysis; Problem management

Eligibility Requirements

Support critical infrastructure during extended shifts, Participate in on-call or escalation rotation, Structured shift schedule, Follow-the-sun coverage model, Wednesday–Sunday or Friday–Tuesday shifts, Weekend coverage

What They're Looking For.

Must Have

Network Engineering (Cisco/Arista) - 2+ years, AWS Cloud Networking - 1+ years, Corvil or other Packet Capture Analysis - 1+ years, UNIX Shell - 1+ Years, Claude Code Agent base Automation - 1+ Years, Grafana - 1+ Years, Fluency in English

Nice to Have

Mandarin Chinese fluency, Korean fluency, Japanese fluency, Familiarity with US equities, options, and/or futures markets

What You'll Do.

Engineer customer connectivity

Configure production network changes

Provision cloud network changes

Test and validate connectivity

Support network and firewall requests

Configure and troubleshoot network protocols

Provide expert technical support

Manage inbound support tickets

Communicate planned maintenance

Monitor global customer connectivity

Analyze network telemetry

Monitor service availability

Diagnose and resolve network issues

Design and build operational automations

Develop Grafana dashboards

Extend monitoring stack

Build root cause analysis tooling

Respond to multicast gap claims

Perform packet captures

How You'll Work.

Team & Collaboration

Collaborate with customers' network engineers; Collaborate with internal infrastructure teams; Collaborate with Network Engineering; Collaborate with Cloud Engineering; Collaborate with Systems Engineering; Collaborate with external vendors

Communication Scope

Clear and precise communication in English; Professional customer communications

Full Job Description

## **Job Description** **Building trusted markets — powered by our people** At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. Sound like the place for you? Join us! **Role Overview** A core member of Cboe's global infrastructure organization, the **NOC Engineer** is a highly technical, hands-on engineer responsible for supporting, operating, and improving the reliability, performance, and fairness of network connectivity across all trading platforms — including on-premises and cloud environments. This role is designed for experienced network technologists who combine deep networking fundamentals with foundational cloud engineering awareness, modern automation, AI-assisted tooling, and software-driven operations. Cboe’s network function operates as a multi-tier, customer-focused engineering team that bridges Network Engineering, Security Engineering, Systems Engineering, and the Trade Desk. Network Engineers provide world-class technical support while also acting as true engineers — owning complex troubleshooting, customer connectivity onboarding, real-time monitoring, incident response, change execution, and escalation management for a highly distributed,

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