Hy-Vee
NightStockManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Night Stock Manager at Hy-Vee. Skills: Customer service, Employee supervision, Inventory management, Order fulfillment. Set department standards. Supervise Night Stock employees”
Industry & Context.
Solve practical problems; Troubleshoot equipment repair
Overnight Shifts, Heavy work, Exerting up to 100 pounds, Move objects over 100 pounds, See detail at near range, Occasional lifting or carrying, Exposed to noise, Exposed to vibrations, Exposed to equipment hazard, Exposed to chemicals, Exposed to solvents, Exposed to dirt
What They're Looking For.
Must Have
High school diploma or equivalent experience, Three to five years of similar or related work experience, Must be 18+
What You'll Do.
Set department standards
Supervise Night Stock employees
Store merchandise orderly
Maintain positive atmosphere
Create friendly atmosphere
Provide prompt service
Provide efficient service
Provide friendly service
Treat customers as most important
Greet customers in friendly manner
Address customers by name
Escort customers to products
Secure products out of reach
Note customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Provide helpful telephone service
Order products from pre-orders
Order from grocery to dock
Order for departments
Review store for pre-orders
Coordinate work with assistant managers
Assign duties to employees
Supervise night stock
Hold consultations with employees
Supervise assistant managers
Supervise departments
Supervise custodian crews
Coordinate CARS set up
Inventory back stocks
Set triggers for reordering
Perform maintenance on system
Remove inventory used by departments
Match pallets to aisle
Sort items from warehouse
Check vendor deliveries piece by piece
Supervise drop shipment
Supervise direct store deliveries
Write schedule for night stock
Monitor time-off requests
Monitor vacation requests
Monitor sick call-ins
Review weekly overtime hours
Monitor weekly overtime hours
Review productivity individually
Troubleshoot repair of store equipment
Maintain adherence to guidelines
Adhere to company policies
Adhere to store guidelines
Report to work on time
Assist with customer check out
Handle customer cash accountability
Handle day end reports
Satisfy customer issues in person
Satisfy customer issues on phone
Meet with crew members
Set in-store specials
Raise prices when supply is gone
Supervise produce truck unloading
Supervise frozen food truck unloading
Ensure items are put in proper coolers
Assist in other areas of store
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Coordinate with assistant managers; Work with departments; Work with custodian crews; Coordinate CARS set up; Work with crew members
Communication Scope
Telephone service; Customer interaction
Full Job Description
**Additional Considerations (if any):** Overnight Shifts, Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Night Stock Manager **Department:** Grocery **FLSA** : Non-Exempt ** _General Function_** : Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Supervises Night Stock employees. Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: Night Stock Employees ** _Primary Duties and Responsibilities_** : * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examp
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