Amazon Data Services, Inc.
Technology
NightShiftDataCenterFacilityOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Night Shift Data Center Facility Operations Manager at Amazon Data Services, Inc.. Skills: Facility operations, Team management, Critical infrastructure. Oversee data center infrastructure. Maintain high availability”
What You'll Achieve.
Meet service level agreements; Maintain 99.999% uptime
Industry & Context.
Root cause analysis; Troubleshooting; Problem solving
Lift 40+ pounds, Work on ladder, Work in loud environment, Work above shoulders, Work with ear protection
What They're Looking For.
Must Have
2+ years people management, 5+ years engineering work, Experience maintaining SLAs, Experience operating mission-critical team, High school diploma
Nice to Have
3+ years management position, 5+ years data centers, Bachelor's degree, Experience with 5+ direct reports, Experience working in data centers
What You'll Do.
Oversee data center infrastructure
Maintain high availability
Manage sub-contractors
Ensure work compliance
Drive security culture
Ensure safety compliance
Ensure security compliance
Manage team career development
Manage team performance
Promote healthy team culture
Manage operations budget
Engage in improvement projects
Drive projects to completion
Act as escalation point
Oversee routine services
Oversee emergency services
Operate critical systems
Utilize root cause analysis
Utilize troubleshooting skills
Utilize problem solving skills
Respond to emergency calls
Assist in facility projects
Increase facility efficiency
Utilize administrative tools
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams
Full Job Description
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues for night shift teams. Oversee operation and management of routine and emergency services on a
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