Radisson Hotel Group
Hospitality
NightReceptionist
“Night Receptionist at Radisson Hotel Group. Skills: Guest relations, Reservations management. Check guests in and out. Process payments and post charges”
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
High school diploma or equivalent, Previous hotel front desk experience
Nice to Have
Experience with hotel property management systems, Proficiency in multiple languages
What You'll Do.
Check guests in and out
Process payments and post charges
Answer phone calls and respond to guest inquiries
Handle guest complaints and resolve issues
Make reservations and manage room inventory
Provide information about hotel services and local attractions
Maintain a clean and organized front desk area
Assist with other duties as assigned
How You'll Work.
Team & Collaboration
Coordinate with housekeeping; Liaise with maintenance
Communication Scope
Guest communication
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