Minor International
Hospitality
NightGuestServiceAgent
“Night Guest Service Agent at Minor International. Skills: guest relations, reservations, hospitality. The Night Guest Service Agent will provide a warm and friendly reception to guests, ensuring smooth check-ins and addressing immediate needs. This role involves maintaining clear communication, accurately processing reservations, and acting as a primary point of contact for guests throughout their stay to offer assistance and personalized recommendations.”
Industry & Context.
issue resolution
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
What They're Looking For.
Must Have
Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
What You'll Do.
The Night Guest Service Agent will provide a warm and friendly reception to guests
ensuring smooth check-ins and addressing immediate needs. This role involves maintaining clear communication
accurately processing reservations
and acting as a primary point of contact for guests throughout their stay to offer assistance and personalized recommendations.
How You'll Work.
Team & Collaboration
You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Communication Scope
in-person; phone; email
Applying for this Night Guest Service Agent role?
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