Stonebridge
NightAuditor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Night Auditor at Stonebridge. Skills: Bookkeeping, Guest services. Greet guests. Register guests”
Industry & Context.
Problem-solving
Overnight shifts, Weekends, Holidays, Lifting up to 10 lbs
What They're Looking For.
Must Have
Basic bookkeeping, Balancing financial transactions, Property management systems, Office software
Nice to Have
Hospitality experience, Customer service experience
What You'll Do.
Verify payment methods
Process credit authorizations
Maintain room availability records
Maintain guest accounts
Balance daily receipts
Balance daily revenues
Conduct income audits
Assist guests with check-out
Review guest accounts
Resolve discrepancies
Coordinate with housekeeping
Coordinate with maintenance
Enter reservation data
Provide hotel service information
Provide local attraction information
Document guest feedback
Escalate issues to management
Perform nightly bucket checks
Monitor guest activity
How You'll Work.
Team & Collaboration
Overnight housekeeping staff; Overnight maintenance staff; Management
Communication Scope
Verbal communication; Written communication
Full Job Description
# _**City, State:**_ Greenwood Village, Colorado **_Title:_****** Night Auditor ** _Location:_ **Greenwood Village, CO ** _FLSA:_ **Non-Exempt ** _Status:_****** Part-time: Wednesdays and Thursday, additional shift available as needed ** _Reports to:_****** Accounting Manager _ _ ** _Pay Range:_****** $22.00 **Job Summary:** The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. **Essential Functions and Duties:** * Greet, register, and assign rooms to hotel guests. * Verify customer payment methods and process credit authorizations. * Maintain accurate records of room availability and guest accounts using the property management system. * Balance daily receipts and revenues, conducting income audits on posted revenues. * Assist guests with check-out processes, reviewing accounts and resolving discrepancies. * Answer phone calls promptly, directing inquiries or addressing guest needs. * Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. * Make and confirm reservations, ensuring accurate data entry. * Provide guests with information on hotel services and local attractions. * Document guest feedback and escalate issues to management when necessary. * Perform nightly “bucket checks” to ensure compliance with hotel standards. * Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties._ **Required Experience, Education, and Skills:** * Previous experience in a hospitality or customer service role preferred. * Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication skills, both verbal and written. * Proficient in us
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