Canaves Collection
Hospitality
NightAuditor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Night Auditor at Canaves Collection. Oversee guest arrival process. Oversee guest departure process”
Industry & Context.
What They're Looking For.
Must Have
Fluency in English
Nice to Have
Knowledge of hotel property management systems, Knowledge of additional languages
What You'll Do.
Oversee guest arrival process
Oversee guest departure process
Reconcile guest accounts
Generate financial reports
Prepare daily reports
Distribute daily reports
Respond to guest inquiries
Resolve guest complaints
Coordinate with other departments
How You'll Work.
Team & Collaboration
Coordinate with other departments
Full Job Description
Canaves Collection, a renowned hospitality company in Greece, is seeking a talented and dedicated Night Auditor to join our team. Canaves Collection owns and manages four luxury properties in the beautiful village of Oia, Santorini, namely the Canaves Ena , Canaves Oia Suites & Spa, Sunday , and the new Canaves Epitome. These properties have been recognized among the best hotels in the world and are proud members of the Small Luxury Hotels of the World. At Canaves Collection, we are committed to providing exceptional service and creating unforgettable experiences for our guests. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of Canaves Epitome during the night hours. You will be responsible for overseeing guest arrivals and departures, processing payments, reconciling accounts, and generating reports. Additionally, you will provide assistance to guests with inquiries and resolve any issues that may arise. We are looking for individuals who are passionate about the hospitality industry and possess excellent organizational and communication skills. You should have a keen eye for detail and the ability to work independently in a fast-paced environment. Previous experience in a similar role is preferred. Join our team at Canaves Collection and embark on an exciting journey in the leisure, travel, and tourism industry. This is a great opportunity to learn and grow in a company that values hard work, dedication, and exceptional service. ### Responsibilities * Oversee the guest arrival and departure process during night hours * Check guests in and out, ensuring accuracy of information and providing a warm welcome * Process payments, including cash, credit card, and direct bill transactions * Reconcile guest accounts and ensure accurate financial reporting * Prepare and distribute daily reports to management * Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner * Coordinate with other departm
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