Aspen Skiing Company
hospitality
NightAuditor
“Night Auditor at Aspen Skiing Company. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Balances daily financial transactions. Verifies guest accounts”
Industry & Context.
problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required, Regularly work indoors with no adverse conditions, Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
What They're Looking For.
Must Have
Must be at least 18 years of age
Nice to Have
1 year of customer/ guest experience preferred, High School Diploma or high school equivalent preferred
What You'll Do.
Balances daily financial transactions
Verifies guest accounts
Ensures accurate reporting for hotel operations
Combines overnight front desk responsibilities with accounting duties
Provides guest assistance
Prepares financial reports for management
Act as Front Desk Receptionist
Concierge and PBX Operator
Assist with guest requests and any guest concerns or issues
Run night audit daily processing
Notate and follow up on wakeup calls
Roll all expected arrivals and no shows to next day
Post overnight parking charges
Perform check in and check out duties
Compile and distribute house reports
departure and in-house report
Sort and file daily receipts for all restaurant outlets
Make management aware of guest’s comments and complaints
Answer incoming internal and external phone calls
as well as additional PBX (phone operator) duties
How You'll Work.
Team & Collaboration
Ability to work effectively in team settings, contributing positively to group dynamics; assist other departments as business volumes and staff levels demand
Communication Scope
Active listening and interpersonal skills
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