NightAuditor

# _**City, State:**_ Aurora, Colorado **_Title:_****** Night Auditor ** _Location:_ **Aurora, CO ** _FLSA:_ **_Non-Exempt_ ** _Status:_******_Part-time.___ ** _Reports to:_****** Operations Manager _ _ ** _Pay Range:_******_$20.00 per hour_ **Job Summary:** The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. **Essential Functions and Duties:** * Greet, register, and assign rooms to hotel guests. * Verify customer payment methods and process credit authorizations. * Maintain accurate records of room availability and guest accounts using the property management system. * Balance daily receipts and revenues, conducting income audits on posted revenues. * Assist guests with check-out processes, reviewing accounts and resolving discrepancies. * Answer phone calls promptly, directing inquiries or addressing guest needs. * Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. * Make and confirm reservations, ensuring accurate data entry. * Provide guests with information on hotel services and local attractions. * Document guest feedback and escalate issues to management when necessary. * Perform nightly “bucket checks” to ensure compliance with hotel standards. * Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties._ **Required Experience, Education, and Skills:** * Previous experience in a hospitality or customer service role preferred. * Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication skills, both verbal and written. * Proficient in using property management systems and office software. * Excellent cust