Montu
digital health
NewPatientPhysiotherapist
Neural analysis suggests this role is
optimal for Senior candidates.
“New Patient Physiotherapist at Montu. Skills: triage, assessment, clinical reasoning, decision-making. reviewing referrals and clinical documentation. conducting structured telephone and video assessments”
What You'll Achieve.
determining the right care pathway for each patient; get the right outcome for every patient; outcome measurement
Industry & Context.
clinical reasoning; confident decision-making; clinical reasoning; confident autonomous decision-making
required to work 1 Saturday per month, for which a day in lieu will be provided
What They're Looking For.
Must Have
HCPC-registered CSP member or equivalent, Minimum 5 years post-registration experience, at least 2 at Band 6 or above, Demonstrable expertise in remote and telephone triage and safety-netting, clinical reasoning, confident autonomous decision-making, Clear written and verbal communication, ability to translate complex clinical information for patients, Comfortable in a fast-paced, tech-enabled environment including EMRs, telehealth platforms, and digital PROMs, Sound understanding of safeguarding, GDPR, clinical governance
Nice to Have
Experience in pain management, cannabis-based medicinal products, complementary therapies, Background in a start-up, scale-up, or high-volume healthcare setting, Experience developing SOPs, leading audits, contributing to service redesign
What You'll Do.
reviewing referrals and clinical documentation
conducting structured telephone and video assessments
determining the right care pathway for each patient
Perform comprehensive triage of referrals and medical records to determine urgency
and appropriate care pathway
Deliver telephone and video triage assessments using internal policies and clinical best practice
and safeguarding concerns
escalating in line with Montu policy and national guidance
timely clinical records
and escalate internally and externally as required
Contribute to or lead pathway audits
and outcome measurement
Support the creation of patient education materials and digital triage tools
Champion clinical governance
and continuous improvement
Play an active role in developing the physiotherapy function across the business
How You'll Work.
Team & Collaboration
Contribute to or lead pathway audits; SOP development; outcome measurement; Support the creation of patient education materials and digital triage tools; Champion clinical governance; incident reporting; continuous improvement; Play an active role in developing the physiotherapy function across the business
Communication Scope
Clear written and verbal communication; ability to translate complex clinical information for patients
Process & Methodology
SOP development, leading audits, contributing to service redesign
Full Job Description
What is the job? This is a senior triage physiotherapy role within a fast-moving, clinically complex service. You will own the triage function end to end: reviewing referrals and clinical documentation, conducting structured telephone and video assessments, and determining the right care pathway for each patient. This role does not include the delivery of treatment, but it is not a passive one. Our patients have often exhausted conventional pathways and present with complex, multi-layered needs. You will need strong clinical reasoning, confident decision-making, and a genuine drive to get the right outcome for every patient. This role sits within a growing physiotherapy team at Montu. You will play an active part in shaping how the service develops, and there is real scope to grow with it. If you are looking for a steady, predictable caseload, this is not the right fit. If you want to build something, this is. This is a full time role, working 40 hours per week. You will be required to work 1 Saturday per month, for which a day in lieu will be provided. What you will be doing: Triage and Assessment - Perform comprehensive triage of referrals and medical records to determine urgency, risk, and appropriate care pathway - Deliver telephone and video triage assessments using internal policies and clinical best practice - Identify exclusions, contraindications, and safeguarding concerns, escalating in line with Montu policy and national guidance Care Coordination - Maintain accurate, timely clinical records - Signpost, refer, and escalate internally and externally as required Service Development and Quality - Contribute to or lead pathway audits, SOP development, and outcome measurement - Support the creation of patient education materials and digital triage tools - Champion clinical governance, incident reporting, and continuous improvement - Play an active role in developing the physiotherapy function across the business What you need: Essential - HCPC-registered Physi
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