Kyndryl

NetworkSupportEngineer

Mumbai, Maharashtra, India; Bengaluru, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Network Support Engineer at Kyndryl. Skills: Network Support, Cisco Nexus Technologies, Cisco ACI Technologies, Data Center Networking, Routing, Switching, Troubleshooting. installing, maintaining, and troubleshooting computer networks. identify and resolve network issues”

What You'll Achieve.

ensuring optimal network performance; ensuring that our customers receive the highest level of support possible.

Industry & Context.

Problems you'll solve

tech-savvy problem-solver; analytical skills; identify and resolve network issues; think on their feet; test and apply corrective actions; troubleshoot and solve network issues and outages; Deliver high level technical assistance and troubleshooting for resolving critical production issues for strategic customers.

Eligibility Requirements

Flexibility in working hours to work in a 24x7 environment., Willing to work in Shifts 24*7 on rotation basis from Client location.

What They're Looking For.

Must Have

Customer-specific designated support at network level to troubleshoot and resolve networking problems., Data Center – Nexus Routing & Switching is mandatory., hands-on skills in Cisco Nexus Technologies (vPC, vDC, STP, vRF, BGP, EIGRP, OSPF), Good knowledge on Cisco ACI Technologies (Tenants, EPGs, BDs, vRFs), Experience in product lines like Nexus 9000 switches., Good understanding in overall data center infrastructure (LAN, WAN, Server, Firewall)., Dedicatedly monitor and review the network., Effectively work with multi-functional teams to resolve major customer issues., Ability to grasp network design concepts quickly and be able to provide the right solutions to the clients., Effectively craft and validate planned changes to software and hardware design., Deliver high level technical assistance and troubleshooting for resolving critical production issues for strategic customers., Respond to network management system alarms according to established processes., A minimum of 5 -7years of overall experience in Cisco Nexus /ACI Technologies /LAN, WAN/ Data center infrastructure/ Juniper/HP., Proven knowledge and experience in troubleshooting, switching, and routing., Minimum CCNP certification or equivalent knowledge., Client Meetings & Internal and External Audit., CCNA /CCNP (Cisco certifications is mandatory CCNA (R&S/DC), Experience with Network security, WAN., Working knowledge of ITIL., Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX.

Nice to Have

Comfortable using tools like Solarwind, Cisco DCNM(desired)., Ability to handle data center ACI complex troubleshooting (added advantage).

What You'll Do.

and troubleshooting computer networks

identify and resolve network issues

make configuration changes

implement security policies

test and apply corrective actions (including emergency changes)

participate in change reviews

plan and execute routine network changes

troubleshoot and solve network issues and outages

maintain excellent communication with our end customers

and service engineers

maintaining network components

monitoring network performance

maintaining network security

providing user support for network-related issues

Customer-specific designated support at network level to troubleshoot and resolve networking problems.

Data Center – Nexus Routing & Switching

Dedicatedly monitor and review the network.

Deliver high level technical assistance and troubleshooting for resolving critical production issues for strategic customers.

Respond to network management system alarms according to established processes.

How You'll Work.

Team & Collaboration

working alongside a talented team of experts; maintain excellent communication with our end customers, project managers, and service engineers; Effectively work with multi-functional teams to resolve major customer issues.; inclusive in how you work with others

Communication Scope

maintain excellent communication with our end customers, project managers, and service engineers

Full Job Description

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! _Essential Roles & Responsibilities: _ * C

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