Kyndryl
NetworkSupportEngineer
“Network Support Engineer at Kyndryl. Skills: Network Support, Routing, Switching, Troubleshooting, Network maintenance, Network security. Installing, maintaining, and troubleshooting computer networks. Identifying and resolving network issues”
What You'll Achieve.
Ensuring optimal network performance; Enabling smarter decisions, faster innovation, and a lasting competitive edge; Ensuring that our customers receive the highest level of support possible
Industry & Context.
Tech-savvy problem-solver; Analytical skills; Identifies problems and errors prior to or when they occur and provide the resolution
What They're Looking For.
Must Have
Monitoring of Network links and devices like Router, Switches, Good Understanding of Routing and Switching technology, Troubleshoot skill for Medium Complexity incidents, Configuring routers and switches, Identifies problems and errors prior to or when they occur and provide the resolution, Enterprise network maintenance, Proven knowledge and experience in troubleshooting, switching, and routing, 5+ years of working experience in Networking, Minimum CCNP certification or equivalent knowledge, Experience with Network security, WAN, Working knowledge of ITIL
Nice to Have
CCNA/CCNP/JNCIA /JNCIP /Other Industry leading OEM Professional level Certification related to Routing and Switching, Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX, Experience with Ansible automation
What You'll Do.
and troubleshooting computer networks
Identifying and resolving network issues
Making configuration changes
Implementing security policies
Testing and applying corrective actions (including emergency changes)
Participating in change reviews
Planning and executing routine network changes
Troubleshooting and solving network issues and outages
Maintaining network components
Monitoring network performance
Maintaining network security
Providing user support for network-related issues
How You'll Work.
Team & Collaboration
Working alongside a talented team of experts; Maintain excellent communication with our end customers, project managers, and service engineers; Inclusive in how you work with others
Communication Scope
Maintain excellent communication with our end customers, project managers, and service engineers
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