Amazon Kuiper Services Europe SARL, UK Branch
Technology
NetworkSupportEngineer
“Network Support Engineer at Amazon Kuiper Services Europe SARL, UK Branch. Skills: Network support, Network operations. Respond to network incidents. Escalate network incidents”
What You'll Achieve.
Improve network operations
Industry & Context.
Troubleshooting; Root cause analysis
On-call rotation, Export control compliance
What They're Looking For.
Must Have
Experience troubleshooting technical systems, Experience in technical support, Experience with network engineering
Nice to Have
Bachelor's degree in EE/CE, Experience with networking and troubleshooting, Satellite-based telecommunication networking experience
What You'll Do.
Respond to network incidents
Escalate network incidents
Diagnose network issues
Troubleshoot network issues
Support network capability deployment
Support network capability onboarding
Monitor new network infrastructure
Test new network infrastructure
Report on new network infrastructure
Monitor network performance
Investigate network performance
Build tools for network operations
Enhance tools for network operations
Develop best practices
Refine operational procedures
Manage severity 2 tickets
Manage severity 3 tickets
Attend on-call rotations
How You'll Work.
Team & Collaboration
Cross-functional teams; Network engineers; Software engineers; Security engineers
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