Cme Group
Financial Services
NetworkOpsEngineerIII-India
Neural analysis suggests this role is
optimal for Senior candidates.
“Network Ops Engineer III- India at Cme Group. Skills: Network infrastructure, Incident management, Network monitoring. Monitor network systems. Maintain network systems”
What You'll Achieve.
Ensure optimal performance; Ensure availability of systems; Ensure availability of applications; Meet SLA
Industry & Context.
Troubleshooting
Weekend shifts, Multitask, Handle multiple alerts
What They're Looking For.
Must Have
CCNA / Equivalent certification (within 6 months of Joining)
Nice to Have
GlobalProtect Operations understanding, Configure, Monitor, Track Alerts, Jira Software understanding, Confluence understanding, Multicast concepts understanding, F5 Load balancer techniques understanding, VPN techniques understanding, Scripting language/tools understanding
What You'll Do.
Monitor network systems
Maintain network systems
Identify network issues
Troubleshoot network issues
Monitor Global Network infrastructure
Troubleshoot Global Network infrastructure
Update network tickets
Escalate network tickets
Resolve network tickets
Perform daily Health Check
Liaise with stakeholders
Implement network changes
Collaborate for Migration
Collaborate for Upgrade
Commission Network equipment
Commission Network services
Commission Network circuits
Decommission Network equipment
Decommission Network services
Decommission Network circuits
Document network diagrams
How You'll Work.
Team & Collaboration
Incident Management; IT teams; 3rd party service providers; Internal stakeholder liaison; External stakeholder liaison; Vendor liaison; Carrier/circuit provider liaison; Cross departments
Communication Scope
Verbal skills; Written skills
Process & Methodology
Issue tracking, Agile workflows
Full Job Description
****Description:**** **This is a full-time NOCC Engineer role. The NOCC Engineer will be responsible for monitoring and maintaining network systems, identifying and troubleshooting issues. You would be working closely with the Incident Management, IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members.** ****Roles and Responsibilities:**** * **Actively monitoring and troubleshooting incidents related to Global Network infrastructure & services ensuring optimal performance** * **Act as first responders helping to organize and control incident response & troubleshoot issues** * **Monitor all the Consoles and Immediate response to alerts generated from the monitoring tools, indulge in investigation** * **Timely update, escalation and resolution of network tickets** * **Perform daily Health Check for Network, ensuring Network Uptime and service availability as per SLA** * **Liaison with different Internal and External stakeholder including customers, vendor, carrier/circuit providers etc.** * **Implementation of standard network changes** * **Collaborate with Lead and Specialists for implementation of Migration/Upgrade Activities.** * **Engage in Commission and Decommission Network equipment, services and circuits** * **Document the SOPs, KBAs, RCAs, network diagrams.** * **CCNA / Equivalent certification is mandatory (within 6 months of Joining, if not certified already)** ****Desired Skills:**** * **Minimum Relevant Experience: 8 - 12 years** * **Routing & Switching (TCP/IP, Routing protocols like OSPF & BGP, IP addressing, DDI protocols)** * **Good Understanding on Cisco & Arista Routers and Switches, for gather diagnostics and do initial troubleshooting** * **Understanding on Wireless Standards & Security features, for gather diagnostics and do initial troubleshooting** * **Ability to do advanced routing/switching, FW troubleshooting** * **Understanding of Palo Alto and/or Fortinet O
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