Wifinity
Telecommunications
NetworkOperationsEngineerL2-6monthFTC
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Network Operations Engineer L2 - 6 month FTC at Wifinity. Skills: Network operations, Network infrastructure, Network protocols, Customer support. Provide outstanding service. Maintain customer network”
What You'll Achieve.
Deliver all set targets; Contribute to successful business function
Industry & Context.
Persisting with problems; Troubleshooting
Covering extended working hours, Basic level DBS check
What They're Looking For.
Must Have
CCNA or equivalent experience, Experience with VMWare/Proxmox, Network operations centre experience, ISP/Telecoms industry experience, Incident, problem and change management experience, Knowledge of monitoring systems, Knowledge of network management platforms, Knowledge of networking, Knowledge of physical layers, Knowledge of switching, Knowledge of routing (OSPF, BGP), Knowledge of transport layers, Knowledge of firewalls, Understanding of RADIUS protocol, Understanding of Wi-Fi standards, Understanding of Wireless principles, Ability to multi-task, Working knowledge of high availability protocols, Working knowledge of high availability design, Linux (Ubuntu or Centos) systems administration skills, Practical capability of SNMP protocol, Practical capability of VPN, Practical capability of tunnelling technologies, Understanding of security protocols, Basic level DBS check
Nice to Have
Programming and scripting ability, Python knowledge, PHP knowledge, Wireless Technologies technical knowledge, Network Infrastructure Design knowledge, MPLS knowledge, VRF-lite knowledge, MP-BGP knowledge, BGP knowledge, OSPF knowledge, VPN (IPSec, PPTP) knowledge, GRE knowledge, DM-VPN knowledge, L2TP knowledge, 802.1q knowledge, Q-in-Q knowledge, QOS knowledge, NAT knowledge, DHCP knowledge, ACLs knowledge, PBR knowledge, Route mapping knowledge, Route leaking knowledge, EEM knowledge, VLANs knowledge, STP knowledge, VRRP knowledge, HSRP knowledge, 802.11 Wireless LAN knowledge, Fortinet firewall support, Cisco firewall support, xDSL connectivity knowledge, FTTC connectivity knowledge, EFM connectivity knowledge, Fibre connectivity knowledge, Mobile Network connectivity knowledge, CCNP or other networking certifications, SC clearance
What You'll Do.
Provide outstanding service
Maintain customer network
Provide support to UK wide networks
Provide 24/7 customer support
Work with public cloud services
Work with private cloud services
Work with enterprise wired networks
Work with enterprise wireless networks
Troubleshoot end users
Work with Delivery teams for site transition
Work with Delivery teams for service transition
Verify site transitions
Test site transitions
Document site transitions
Train on site transitions
Configure networking equipment
Commission networking equipment
Integrate network devices with monitoring systems
Complete infrastructure documentation
Complete knowledge base documentation
Interpret monitoring data
Prioritize monitoring data
Plan firmware management
Deliver firmware management
Plan patch management
Deliver patch management
Own firmware management systems
Own patch management systems
Record kit deployment
Document kit deployment
Contribute to business function
Identify customer needs
Assess customer needs
Achieve customer satisfaction
Build sustainable customer relationships
How You'll Work.
Team & Collaboration
Work collaboratively with stakeholders; Work individually; Work as part of a team
Communication Scope
Verbal communication; Written communication
Process & Methodology
Incident management, Problem management, Change management
Full Job Description
**About us: ** Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. **The opportunity:** The Network Engineer will be part of our Network Operations Centre (NOC) playing a key part in establishing and maintaining our customer network. **Key areas of focus: ** The Network Engineer will provide outstanding service focused on proactively establishing and maintaining our network for our valued customer base. Joining our Network Operations team, you will be responsible for providing support to multiple UK wide networks. This role is part of a team that provides 24/7 customer support all year round including public holidays. You will work with public and private cloud services, large enterprise wired and wireless network infrastructures through to end user troubleshooting. Your day-to-day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. * Work with Delivery teams for transition of sites and services to live operations ensuring thorough verification, testing, commissioning, documentation and training have been carried out. * Configure and commission wired and wireless networking equipment in line with config
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