Johnson Controls
NetworkOperationsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Network Operations Engineer at Johnson Controls. Skills: Network security, Firewall operations, Cloud security services. Operate and support network security platforms. Perform daily monitoring and health checks”
What You'll Achieve.
Ensure accurate network asset data; Ensure support contracts are in place
Industry & Context.
Troubleshooting network security infrastructure; Incident investigation
What They're Looking For.
Must Have
Hands-on operational experience supporting enterprise network security environments, Willingness to learn
Nice to Have
Experience operating on-prem and cloud security platforms (firewalls, VPNs, proxies, NAC), Fortinet (FortiGate, FortiManager, FortiAnalyzer), NAC solutions (Forescout), Zscaler (ZIA / ZPA) or similar cloud security services, Tufin (SecureTrack / SecureChange) for firewall operations, Experience executing changes in production environments under formal change control, Familiarity with SIEM tools (e. g. , Splunk) for log review and incident support, Understanding of enterprise security concepts such as DMZs, WAF, DDoS protection, SSL inspection, and secure traffic flows, Experience working within ITIL-based operational processes (incident, change, problem), Exposure to Zero Trust Network Architecture from an operational support perspective, ServiceNow ticketing and CMDB experience, Basic scripting or automation experience (Python preferred), Network or security certifications such as (Cisco, Zscaler, Fortinet, Forescout, Guardicore, Tufin, CISSP, CEH, CISM or CISA certifications)
What You'll Do.
Operate and support network security platforms
Perform daily monitoring and health checks
Ensure high availability and performance
Respond to network security incidents
Analyze logs and alerts
Implement firewall rules and policy changes
Manage security infrastructure inventory
Identify automation opportunities
How You'll Work.
Team & Collaboration
Work with SOC, Network, Cloud, and Application teams; Work with third-party vendors; Work with managed service providers
Full Job Description
**What you will do** As part of Johnson Controls’ global Network Security Operations function, this role is responsible for the day-to-day operation, monitoring, support, and lifecycle management of the enterprise network security infrastructure on Level 1 and 2. The environment supports 1,000+ sites and 100,000+ users, including datacenters, manufacturing plants, sales offices, and customer contact centers. Technologies include Cisco, Fortinet, Zscaler, Silver Peak SD WAN, Akamai Guardicore, Tufin, Forescout NAC, Microsoft Azure, Google GCP, and related security platforms. **How you will do it** **Operational Support & Maintenance** * Operate and support enterprise network security platforms including firewalls, remote access, cloud security services, proxies, and NAC solutions. * Perform daily monitoring, health checks, and troubleshooting of network security infrastructure. * Ensure high availability and performance of security services across on‑prem and cloud environments. **Incident & Problem Management** * Respond to network security incidents and outages, including triage, containment, and recovery. * Work with SOC, Network, Cloud, and Application teams during security events or service degradations. * Analyze logs and alerts using SIEM tools to support incident investigation. **Change & Configuration Management** * Implement approved firewall rules, policy changes, VPN updates, and security configurations in production environments. * Execute changes following ITIL and change management processes. * Validate changes post‑implementation and support rollback when required. **Lifecycle & Asset Management** * Manage security infrastructure inventory and asset records in CMDB. * Track device lifecycle status, support contracts, renewals, and refresh readiness. * Coordinate hardware/software maintenance, upgrades, and decommissioning activities. **Vendor & Service Provider Coordination** * Work with third‑party vendors and managed service providers to resolve inc
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