Comcast

Media and Technology

NetworkOperationsEngineer2(X-Labs)

$80–121k Centennial, Colorado, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Network Operations Engineer 2 (X-Labs) at Comcast. Skills: Network Operations, MSO Architectures, Infrastructure Management. Accountable for physical installation. Provide maintenance support”

What You'll Achieve.

Ensure sustainable outcomes; Ensure repeatable outcomes; Ensure predictable outcomes; Improve network availability

Industry & Context.

Media and Technology
Problems you'll solve

Troubleshoot operational issues; Provide technical solutions; Complex problem-solving; Root cause analysis

Eligibility Requirements

Unable to provide work authorization sponsorship

What They're Looking For.

Must Have

Accountability for challenges, Adaptable and responsive, Advocate for Engineering Operations procedures, Clear communicator, Documentation skills, Bias for action, Thrive in fast-paced environment, Hold teammates accountable, Action on feedback

Nice to Have

5-7 years MSOs Architectures, Analyze physical networks, Critical thinking, Self-motivation, Time-management, Courage, Curiosity, Intermediate knowledge Critical Infrastructure, Partner with functional teams, Influence and drive alignment, Familiarity Microsoft Office suite, Experience ticketing platforms, Simplify future additions

What You'll Do.

Accountable for physical installation

Provide maintenance support

Participate in project teams

Troubleshoot operational issues

Provide technical solutions

Implement new products

Implement existing products

Maintain designated areas

Respond to network incidents

Determine actions for correction

Drive resolution for incidents

Act in compliance with requirements

Act in compliance with standards

Act in compliance with policies

Act in compliance with procedures

Maintain experience in discipline

Determine work priorities

Serve as resource for colleagues

Interface with vendors

Interface with engineering

Interface with peer operations

Contribute to complex environment

Provide technical leadership

Integrate projects into operations

How You'll Work.

Team & Collaboration

Individual contributor; Project teams; Peer operations organizations; Functional teams

Communication Scope

Clear communicator; Documentation skills

Process & Methodology

Project Management

Full Job Description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** The X-Labs Operations team exists to accelerate the innovation of Comcast’s next-generation architectures and products. We believe that our people, process, and technology are crucial to ensuring sustainable, repeatable, and predictable outcomes. Our production-like environments serve as the backbone for development and quality assurance, and our people help align the many advancements within Comcast and our industry. **Job Description** ***This position is unable to provide work authorization sponsorship or immigration support now or in the future.*** **Overview of the Role:** X-Labs Operations Engineer is directly accountable for the physical installation and maintenance support within Comcast’s national labs. Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas

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