Comcast
media and technology
NetworkOperationsEngineer2(X-Labs)
Neural analysis suggests this role is
optimal for Mid candidates.
“Network Operations Engineer 2 (X-Labs) at Comcast. Skills: MSO architectures, CRAN, DAA, NDC, HFC, cloud video, IP/RF/Optical networks, Data Center Infrastructure Management (DCIM), Critical Infrastructure systems. physical installation and maintenance support within Comcast’s national labs. participating as an individual contributor in project teams”
What You'll Achieve.
ensuring sustainable, repeatable, and predictable outcomes; accelerate the innovation of Comcast’s next-generation architectures and products; improve network availability
Industry & Context.
troubleshooting operational issues; providing technical solutions to operational problems; enjoy complex problem-solving; analyze and physically evaluate complex IP/RF/Optical networks, identify issues, and apply corrections or enhancements to ensure network operation efficiency; critical thinking
This position is unable to provide work authorization sponsorship or immigration support now or in the future.
What They're Looking For.
Must Have
A hard-working learner and advocate of our groundbreaking technology., Individual with a high level of accountability – taking ownership of challenges and seeing them through to resolution., A natural inclination to work collaboratively, to be transparent, and to seek and give feedback continuously., An aptitude for technology and enjoy complex problem-solving while being adaptable and responsive., A clear communicator with a bias for action and excellent documentation skills., The ability to adapt and thrive in a fast-paced environment, even when the direction isn’t always clear., advocate for Engineering Operations procedures, policies and processes, ensuring projects are fully integrated into the operations environment tooling, including lifecycle management and Data Center Infrastructure Management (DCIM)., 2-5 Years
Nice to Have
5-7 years of experience in MSOs Architectures (multiple-system operators), including HFC (Hybrid Fiber Coax), DAA (Distributed Access Architecture), PON (Passive Optical Network), etc., Proven ability to analyze and physically evaluate complex IP/RF/Optical networks, identify issues, and apply corrections or enhancements to ensure network operation efficiency., A self-starter who demonstrates critical thinking, self-motivation, time-management, courage, and curiosity., Intermediate knowledge of Critical Infrastructure systems (power/space/cooling) and their importance to Data Center Infrastructure Management (DCIM)., Ability to identify operational and performance assist with creating strategies and recommendations to improve network availability, and proactively contribute insights within the area of expertise to simplify future additions and changes., Ability to partner with functional teams to influence and drive alignment., Familiarity with Microsoft Office suite including Outlook, Excel, Teams, and PowerPoint., Experience with ticketing platforms, ie. JIRA.
What You'll Do.
physical installation and maintenance support within Comcast’s national labs
participating as an individual contributor in project teams
troubleshooting operational issues
providing technical solutions to operational problems
new product implementation
implementing existing products and services
overall upkeep and maintenance of designated areas of engineering
responding to network incidents
determining actions or resources needed for correction
acting in compliance with industry and Company technical requirements
maintaining in-depth experience
and skills in area of discipline
determining own work priorities
serving as resource for colleagues with less experience
interfacing regularly with vendors
and peer operations organizations
advocating for Engineering Operations procedures
policies and processes
ensuring projects are fully integrated into the operations environment tooling
Data Center Infrastructure Management (DCIM)
How You'll Work.
Team & Collaboration
participating as an individual contributor in project teams; Interfaces regularly with vendors, engineering, and peer operations organizations, including Design Engineering, Video Engineering, CMTS Engineering, Systems Engineering, IP Network Engineering, Critical Infrastructure, and Project Management.; May lead teams, projects, and provides technical leadership to junior Engineers and project teams.; work collaboratively; seek and give feedback continuously; partner with functional teams to influence and drive alignment
Communication Scope
clear communicator; excellent documentation skills
Process & Methodology
participating as an individual contributor in project teams, May lead teams, projects, ensuring projects are fully integrated into the operations environment tooling
Full Job Description
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** The X-Labs Operations team exists to accelerate the innovation of Comcast’s next-generation architectures and products. We believe that our people, process, and technology are crucial to ensuring sustainable, repeatable, and predictable outcomes. Our production-like environments serve as the backbone for development and quality assurance, and our people help align the many advancements within Comcast and our industry. **Job Description** ***This position is unable to provide work authorization sponsorship or immigration support now or in the future.*** **Overview of the Role:** X-Labs Operations Engineer is directly accountable for the physical installation and maintenance support within Comcast’s national labs. Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas
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