Comcast
Media and Technology
NetworkOperationsEngineer2(X-Labs)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Network Operations Engineer 2 (X-Labs) at Comcast. Skills: Network Operations, MSO Architectures, Infrastructure Management. Accountable for physical installation. Provide maintenance support”
What You'll Achieve.
Ensure sustainable outcomes; Ensure repeatable outcomes; Ensure predictable outcomes; Improve network availability
Industry & Context.
Troubleshoot operational issues; Provide technical solutions; Complex problem-solving; Root cause analysis
Unable to provide work authorization sponsorship
What They're Looking For.
Must Have
Accountability for challenges, Adaptable and responsive, Advocate for Engineering Operations procedures, Clear communicator, Documentation skills, Bias for action, Thrive in fast-paced environment, Hold teammates accountable, Action on feedback
Nice to Have
5-7 years MSOs Architectures, Analyze physical networks, Critical thinking, Self-motivation, Time-management, Courage, Curiosity, Intermediate knowledge Critical Infrastructure, Partner with functional teams, Influence and drive alignment, Familiarity Microsoft Office suite, Experience ticketing platforms, Simplify future additions
What You'll Do.
Accountable for physical installation
Provide maintenance support
Participate in project teams
Troubleshoot operational issues
Provide technical solutions
Implement new products
Implement existing products
Maintain designated areas
Respond to network incidents
Determine actions for correction
Drive resolution for incidents
Act in compliance with requirements
Act in compliance with standards
Act in compliance with policies
Act in compliance with procedures
Maintain experience in discipline
Determine work priorities
Serve as resource for colleagues
Interface with vendors
Interface with engineering
Interface with peer operations
Contribute to complex environment
Provide technical leadership
Integrate projects into operations
How You'll Work.
Team & Collaboration
Individual contributor; Project teams; Peer operations organizations; Functional teams
Communication Scope
Clear communicator; Documentation skills
Process & Methodology
Project Management
Full Job Description
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** The X-Labs Operations team exists to accelerate the innovation of Comcast’s next-generation architectures and products. We believe that our people, process, and technology are crucial to ensuring sustainable, repeatable, and predictable outcomes. Our production-like environments serve as the backbone for development and quality assurance, and our people help align the many advancements within Comcast and our industry. **Job Description** ***This position is unable to provide work authorization sponsorship or immigration support now or in the future.*** **Overview of the Role:** X-Labs Operations Engineer is directly accountable for the physical installation and maintenance support within Comcast’s national labs. Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas
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