SB Energy
NetworkOperationsCenter(NOC)Manager
Neural analysis suggests this role is
optimal for Senior candidates.
“Network Operations Center (NOC) Manager at SB Energy. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics. Manage day-to-day operations of a 24x7 Network Operations Center. Lead shift operations, escalation management, incident coordination”
What They're Looking For.
Must Have
7+ years of experience in NOC, telecom, data center, utility, industrial, or mission-critical operations environments, Bachelor's degree in information technology, engineering, or related field, or equivalent work experience, communication, organizational, and leadership skills, Proficiency in Microsoft Office, ticketing systems, monitoring platforms, and operational reporting tools, understanding of networking fundamentals, infrastructure monitoring, and operational support systems
Nice to Have
3+ years leading teams in a 24x7 operational environment, Experience supporting operational turnover from construction or commissioning into production operations, Experience supporting hyperscale or large-scale data center environments, Experience with Cisco, Palo Alto, SolarWinds, or enterprise monitoring platforms, Exposure to BMS, EPMS, SCADA, or OT-integrated environments, Familiarity with carrier operations, WAN infrastructure, or DWDM transport environments, Industry certifications such as CCNA, ITIL, Network+, or Security+
What You'll Do.
Manage day-to-day operations of a 24x7 Network Operations Center
Lead shift operations
escalation management
incident coordination
Develop and maintain SOPs
escalation procedures
Support operational turnover and onboarding activities
Coordinate monitoring and operational visibility
Support KPI reporting
Coordinate operational activities with engineering
Support staffing plans
How You'll Work.
Team & Collaboration
works closely with Site Operations, Security Operations (SOC), Facilities Operations (FOC), engineering teams, commissioning teams, and vendors; Coordinate operational activities with engineering, facilities, cybersecurity, vendors, and construction teams; Coordinate response activities during operational incidents, outages, maintenance events; Work closely with Site Operations and Engineering teams to support maintenance activities; Support operational coordination between NOC, SOC, and FOC teams
Communication Scope
communication skills
Full Job Description
Do you want to work with high caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading company backed by SoftBank and Ares pairing cutting-edge innovation with best-in-class execution. Our Mission is to provide reliable, affordable energy at scale to support America’s growing energy demands. Headquartered in Redwood City, CA, SB Energy develops, builds, owns & operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since launching in 2019, the company has rapidly grown into a top-tier integrated platform with over 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide. SB Energy also utilizes its strong culture of innovation to identify and incorporate new technology into our projects, including our AI-based digital platform, to deliver energy infrastructure that is local, reliable, and matched to load. We are building the energy and technology future—today. Come join us in accelerating the energy transition to cleaner, more sustainable sources of power! Basic Function The Network Operations Center (NOC) Manager is responsible for the day-to-day leadership of a 24x7 operational environment supporting SB Energy’s mission-critical infrastructure campuses, including the Freebird and Cosmos programs. The role supports enterprise networking, carrier connectivity, OT-integrated systems, BMS/EPMS platforms, physical security systems, and centralized operational monitoring environments. This position works closely with Site Operations, Security Operations (SOC), Facilities Operations (FOC), engineering teams, commissioning teams, and vendors to support operational readiness, incident response, escalation management, and transition of infrastructure from construction into steady-state operations. The ideal candidate has experience leading operational teams within data ce
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