Evismart
Network&ITSupportEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Network & IT Support Engineer at Evismart. Skills: Network infrastructure, Endpoint support, Security controls. Implement network infrastructure. Maintain network infrastructure”
What You'll Achieve.
Manila Network Uptime ≥99.9%; VPN Availability ≥99.9%; Critical Vulnerability Patching <24 hours; Security Incident Response <5 minutes
Industry & Context.
Root cause analysis; Troubleshooting
On-call rotation
What They're Looking For.
Must Have
Hands-on experience designing, configuring, and operating enterprise network infrastructure, Working knowledge of network security, Experience supporting employee endpoint devices and accounts at scale, Solid understanding of HIPAA and/or SOC2 network-layer controls, Comfortable working across time zones, Able to respond fast under pressure, Comfortable with a dual reporting line
Nice to Have
Experience with Azure networking, Experience with ExpressRoute, Experience with hybrid cloud-physical environments, Familiarity with cloud-to-physical migration architecture, Experience with VAPT processes, Prior experience in a DevSecOps role, Prior experience in a security-adjacent engineering role
What You'll Do.
Implement network infrastructure
Maintain network infrastructure
Support employee devices
Support employee accounts
Prepare devices for new hires
Resolve helpdesk issues
Maintain IT asset inventory
Create new hire accounts
Lock departing employee accounts
Implement network-layer controls
Maintain network controls
Design cloud-to-physical migration architecture
Document cloud-to-physical migration architecture
Audit Manila infrastructure
Establish helpdesk queue process
Operate security controls
Map HIPAA/SOC2 controls
Verify HIPAA/SOC2 controls
Respond to security incidents
How You'll Work.
Team & Collaboration
Joint design with DevOps; Partnership with Cybersecurity FPE; Technical accountability to CTO
Communication Scope
Technical documentation
Process & Methodology
Roadmap planning
Full Job Description
EviSmart Network you implement and maintain them on the network and device layer. Nothing changes on the security posture without Joseph's awareness. Endpoint Support — Four Countries All employee devices and accounts across Philippines, Canada, South Korea, and China. Device ready before Day 1 for every new hire. Issues resolved same business day. IT asset inventory current within 24 hours of any change. Account Provisioning & Deprovisioning Accounts created before Day 1 when People Ops confirms a new hire. Accounts locked on the last day when a departure is triggered. No delays — a live account after departure is a security risk. HIPAA / SOC2 Network Controls Implement and maintain the network-layer technical controls that feed into Joseph's compliance program. Maintained continuously — not assembled before an audit. Cloud-to-Physical Migration Architecture Design and document the architecture for eventual test environment migration from cloud to physical machines. Joint design with DevOps. Blueprint must be Des-approved before any migration begins. Updated quarterly. WHAT SUCCESS LOOKS LIKE Milestone What It Looks Like 30 Days Full network audit of Manila infrastructure complete. IT asset inventory confirmed across all four countries. Endpoint helpdesk queue process established and running. 60 Days All security controls operational and documented with Joseph. Account provisioning and deprovisioning running at 100% — no new hire starts without a device, no departure leaves a live account. HIPAA/SOC2 network controls mapped and verified. 90 Days KPIs hitting target: Manila Network Uptime ≥99.9%, VPN Availability ≥99.9%, Critical Vulnerability Patching <24 hours, Security Incident Response <5 minutes. Cloud-to-physical migration architecture drafted and submitted for Des review. WHAT YOU'LL GET Global infrastructure ownership — the Manila network, the endpoint layer, and the security controls that four countries depend on. Your uptime numbers are the numbers the bus
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