EOS IT Solutions

Technology

NetworkFieldTechnician-TechnicalLead

$70–75k Austin, Texas, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Network Field Technician - Technical Lead at EOS IT Solutions. Skills: Network hardware, Network deployment, Technical lead. Support Field Technicians. Support Project Management”

Industry & Context.

Technology
Problems you'll solve

Analytical skills; Problem-solving skills; Attention to detail; Diagnose advanced technical problems; Find the root cause

Eligibility Requirements

Travel globally, Work outside business hours, Lift up to 50 pounds

What They're Looking For.

Must Have

4-6 years Data Center Network Deployment experience, 4-6 years Network Engineering Deployments experience, Ability to lift up to 50 pounds, Available to work outside normal business hours, Available to travel to customer sites

Nice to Have

4+ yrs Network Infrastructure Deployment Experience, Bachelor's Degree, CCNA/CDCTP/ECCICSI

What You'll Do.

Support Field Technicians

Support Project Management

Support Network Engineering

Represent team in meetings

Ensure documentation is completed

Decipher design packs

Convey questions or changes

Assign technicians to projects

Install network hardware

Install network components

Resolve network issues

Inspect Ethernet lines

Inspect fiber optic lines

Rack and stack hardware

Provide technical support

Collaborate with network engineers

Collaborate with project managers

Assist network engineers

Cable networking rooms

Meet quality expectations

Meet productivity expectations

Meet turnaround time expectations

How You'll Work.

Team & Collaboration

Project Management; Network Engineering team; Field Technicians

Communication Scope

Communicate directions; Oral communication; Written communication

Process & Methodology

Project Management

Full Job Description

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The Network Technical Lead will support the Field Technicians, Project Management and Network Engineering team to carry out a best-in-class service in the deployment of networking hardware for Global customers. This position will require a combination of travel to various customer sites globally and remote work. KEY RESPONSIBILITIES: Understand and project the team culture Attend some meetings with Management while at home or abroad Represent the team in meetings with Customers Ensure Day and Project level documentation is completed Train and uphold EOS Skills and Standards Delegate work onsite to all technicians while remaining hands on Decipher complex Design Packs and appropriately convey questions or changes with Project Management Occasionally work with Project Management to help assign technicians to projects Installing network hardware, components, and cabling Troubleshoot and resolve issues in the network environment Inspect Ethernet and fiber optic lines to ensure intact and working effectively Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements Ability to provide technical support through various means of communication Collaborate easily with network engineers and project managers Assisting network engineers in the form of network design, implementation, and problem resolution Be able to cable networking rooms and racks to data center c

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