University of Miami

NetworkEngineer,Intermediate

$1–1k Coral Gables, Florida, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Network Engineer, Intermediate at University of Miami. Skills: Network engineering, VoIP solutions, Network maintenance. Configure and maintain network equipment. Support University data networks”

What You'll Achieve.

Ensure network availability; Ensure network up-time

Industry & Context.

Problems you'll solve

Troubleshooting; Problem analysis; Root cause analysis

Eligibility Requirements

On-call rotation, 24/7 support

What They're Looking For.

Must Have

Bachelor's Degree in relevant field, Minimum 3 years of relevant experience, Skill in collecting data, Skill in organizing data, Skill in analyzing data, Ability to recognize problems, Ability to analyze problems, Ability to solve problems, Ability to exercise sound judgment, Ability to make critical decisions

What You'll Do.

Configure and maintain network equipment

Support University data networks

Support optical networks

Coordinate network changes

Implement voice over IP solutions

Maintain voice over IP solutions

Configure data network routers

Configure data network switches

Troubleshoot data network routers

Troubleshoot data network switches

Utilize test equipment

Analyze technical problems

Correct technical problems

Perform first line problem resolution

Resolve network hardware problems

Resolve network service problems

Maintain network documentation

Monitor network performance

Ensure network availability

Provide hardware support

Support local area networks

Support metropolitan area networks

Support wide area networks

Answer network service questions

Provide guidance to customers

Provide direction to customers

Identify network problems

Diagnose network problems

Identify performance factors

Diagnose performance factors

Alert supervisor of failures

Alert supervisor of degradation

Perform corrective action

Monitor network performance levels

Maintain network availability

Maintain network support databases

Submit documentation on diagnosis

Submit documentation on correction

Adhere to University policies

Adhere to unit-level policies

Safeguard University assets

Maintain networking infrastructure

Maintain legacy voice resources

Troubleshoot Local Area Network problems

Troubleshoot Wide Area Network problems

Troubleshoot VoIP problems

Analyze new technology trends

Evaluate new technology trends

Recommend technology solutions

Supervise hardware installation

Assist hardware installation

Supervise hardware upgrades

Assist hardware upgrades

Supervise software installation

Assist software installation

Supervise software upgrades

Assist software upgrades

Assist Network Engineers

Assist Network Architects

Maintain network connections

Maintain off-campus computing resources

Produce technical documents

Maintain technical documents

Contribute to policy creation

Contribute to procedure creation

Contribute to infrastructure standards

Contribute to support standards

Monitor network performance levels

Ensure network up-time

Support network infrastructure

Support voice infrastructure

Identify performance factors

Diagnose performance factors

Alert senior engineer of failures

Alert senior engineer of degradation

Advise management of problems

Advise management of resolutions

Provide voice networking statistics

Provide resolution to reported problems

Troubleshoot network problems 24/7

Troubleshoot voice problems 24/7

Be on-call for network issues

Be on-call for voice issues

Troubleshoot reported network problems

Troubleshoot reported voice problems

How You'll Work.

Communication Scope

Provide guidance; Provide direction

Full Job Description

**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The University of Miami’s UMIT Department has an exciting opportunity for a The University of Miami’s UMIT Department has an exciting opportunity for a full-time Network Engineer, Intermediate to work onsite in Coral Gables, Florida. The Network Engineer, Intermediate serves as a troubleshooter on complex local and wide area networks and Voice/VoIP network problems. Additionally, the incumbent provides server hardware, operating system, and virtual hypervisor expertise to the team. An employee in this position installs and manages network communication equipment according to written and graphic specifications. Core Responsibilities: * Performs moderately complex configuration and maintenance of multi-protocols enterprise network equipment, supporting University data, and optical network. * Coordinates implementation and testing of changes to the network hardware, circuits, and software. * Designs, implements, and maintains voice over IP solutions. * Configures and troubleshoots data network routers and switches. * Utilizes test equipment and network management components in the analysis and correction of technical problems. * Performs first line problem resolution for network hardware and services. Assists in maintaining documentation of hardware and software. * Monitors network performance levels and ensures network availability is maintained. * Provides primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network. * Answers questions to problems related to network services and provides guidance and dire

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