Amazon
Technology
NetworkEngineerI
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Network Engineer I at Amazon. Skills: Network engineering, Distributed systems, Troubleshooting. Troubleshoot hardware issues. Troubleshoot software issues”
Industry & Context.
Troubleshoot; Problem solving
Night shift, Weekends work, 5 days a week
What They're Looking For.
Must Have
3+ years technical support, Bachelor's degree engineering, Troubleshoot technical systems, Debug technical systems
Nice to Have
Linux/Unix environment experience, Device technologies experience, Flashing firmware familiarity, Device debugging familiarity, Reading device logs familiarity, Pulling device logs familiarity, Cisco IOS experience, JUNOS experience
What You'll Do.
Troubleshoot hardware issues
Troubleshoot software issues
Troubleshoot network issues
Seek resolution to networking problems
Ensure customer obsessed experience
Work on services impacting customer experience
Solve challenging problems
Offer expertise to peers
Define support processes
Mentor other engineers
How You'll Work.
Team & Collaboration
Team collaboration; Whiteboarding ideas; Support ideas on board; Partnership with leaders
Full Job Description
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout—you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment that's more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support
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