Amazon Support Services Pty Ltd
Technology
NetworkDevelopmentManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Network Development Manager at Amazon Support Services Pty Ltd. Skills: Network development, Network operations, Team management. Operate the network. Manage network status”
What You'll Achieve.
Meet customer needs; Deliver quality solutions; Ensure network operates as intended; Build high performing team; Deliver exceptional customer experience
Industry & Context.
Root cause analysis; Error correction; Performance analysis; Troubleshooting
Australian Government Security Vetting Agency clearance
What They're Looking For.
Must Have
Bachelor Degree in Computer Science, Network engineering experience, Network management experience, Managing and developing teams, Network operations responsibility, Understanding of networking technologies, Understanding of network management tools, Understanding of network engineering practices, Influence business partners, Lead business partners, Coordinate technical teams, Coordinate business stakeholders
Nice to Have
Root cause analysis experience, Error correction experience, Identify changes to procedures, Identify changes to systems, Develop operational documentation, Improve operational documentation, Develop operational procedures, Improve operational procedures, Develop operational workflows, Improve operational workflows, Deliver complex projects, Coordinate issues to resolution, Drive issues to resolution, Manage on-call support, Participate in escalation, Critical issue management
What You'll Do.
Manage network status
Report network status
Drive operational excellence
Identify hiring needs
Participate in phone screens
Participate in interviews
Ensure new hire onboarding
Ensure new hire training
Provide technical mentoring
Provide soft skills mentoring
Perform quality audits
Oversee 24x7 operations
Coordinate 24x7 operations
Ensure sound design operations
Ensure sound management operations
Ensure sound implementation operations
Ensure sound deployment operations
Execute operations at scale
Manage network issues
Manage availability risks
Address risks swiftly
Develop long-term solutions
Manage operations optimization
Manage process optimization
Use data for optimization
Use metrics for optimization
Use dashboarding for optimization
Seek growth opportunities
Seek improvement opportunities
Define improvement proposals
Define implementation methods
Contribute to planning processes
Develop project road maps
Communicate project road maps
Maintain project road maps
Work with engineering teams
Understand best practices
Create opportunities for engineers
Communicate objectives
Represent status to leadership
Adopt AWS best practices
Ensure compliance with policies
Ensure compliance with security
How You'll Work.
Team & Collaboration
Cross-functional teams; Business stakeholders; Technical teams; Engineering teams
Communication Scope
Represent networking to customers
Process & Methodology
Project management, Road map planning
Full Job Description
Amazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers. We are looking for a Network Development Manager to join this team, serving larges customers with unique requirements. This opportunity will have you start at the very beginning of a new venture that plans to be the largest technology investment in Australia’s history. You will be building a new team and be involved in every aspect of developing the network for this new customer and establishing our network operations. A true Day-1 start-up experience, with the benefit of the huge capability and expertise of AWS to support you. As Network Development Manager, you will be hiring, managing and developing a team of network engineers and be responsible for end-to-end operational health of the network; including capacity management and forecast planning, implementation, automation, process management, change control and ensuring continuous improvement. You will represent networking to our customers, ensuring we meet their needs for innovation, delivery and safe operations. At Amazon, we ask our technical leaders to be great engineers who can dive deep and get involved in helping their engineers make good decisions and deliver quality solutions. They should maintain a good level of technical understanding and be able to ensure the right engineering expertise exists within the team. In addition, our leaders are thoughtful managers who support and mentor their team and create a friendly working environment of mutual trust and respect. The ideal candidate will have an establish
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