Amazon Support Services Pty Ltd

Technology

NetworkDevelopmentManager

A$165–235k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Network Development Manager at Amazon Support Services Pty Ltd. Skills: Network operations, Team management, Network engineering. Manage network operations. Track network status”

Industry & Context.

Technology
Problems you'll solve

Root cause analysis

Eligibility Requirements

On-call rotation, Security clearance

What They're Looking For.

Must Have

Bachelor's degree in Computer Science, Experience with network operations, Experience in network engineering role, Experience managing and developing team, Understanding of networking technologies, Understanding of network management tools, Understanding of network engineering practices

Nice to Have

Experience engaging with stakeholders, Experience coordinating between teams, Experience with analytical skills, Experience with attention to detail, Experience with effective communication, Experience troubleshooting and debugging, Experience developing operational processes, Experience developing operational technologies, Proven track record delivering projects, Experience managing on-call support, Experience in critical issue management

What You'll Do.

Manage network operations

Report network status

Collect relevant metrics

Report relevant metrics

Drive operational excellence

Identify hiring needs

Participate in interviews

Ensure new hire onboarding

Ensure new hire training

Provide technical mentoring

Provide soft skills mentoring

Conduct quality audits

Oversee 24x7 operations

Coordinate 24x7 rotation

Ensure sound design operations

Ensure sound management operations

Ensure sound implementation operations

Ensure sound deployment operations

Execute operations at scale

Keep AWS ahead of demand

Manage network issues

Manage availability risks

Develop long-term solutions

Optimize operations processes

Use dashboarding techniques

Seek growth opportunities

Seek improvement opportunities

Define credible proposals

Define implementation methods

Contribute to planning processes

Develop project road maps

Communicate project road maps

Maintain project road maps

Work with engineering teams

Improve best practices

Create opportunities for engineers

Communicate objectives

Represent status to leadership

Represent networking to customer

Represent networking to service teams

Represent networking to infrastructure teams

Identify network dependencies

Deliver network dependencies

Ensure best practices adopted

Ensure compliance with policies

Ensure compliance with security

How You'll Work.

Team & Collaboration

Cross-functional teams; Customer service teams; Infrastructure teams; Engineering teams

Communication Scope

Convey complex ideas

Process & Methodology

Project management, Road map planning

Full Job Description

Amazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers. We are looking for a Network Development Manager to join this team in our team, serving larges customers with unique requirements. As Network Development Manager, you will be hiring, managing and developing a team of network engineers and be responsible for end-to-end operational health of the network; including capacity management and forecast planning, implementation, automation, process management, change control and ensuring continuous improvement. You will represent networking to our customers and to the rest of the Networking team supporting the customer, ensuring we meet their needs for innovation, delivery and safe operations. At Amazon, we ask our technical leaders to be great engineers who can dive deep and get involved in helping their engineers make good decisions and deliver quality solutions. They should maintain a good level of technical understanding and be able to ensure the right engineering expertise exists within the team. In addition, our leaders are thoughtful managers who support and mentor their team and create a friendly working environment of mutual trust and respect. The ideal candidate will have an established background in managing similar teams, with a proven track record in driving operations and continuous improvement of large scale networks for mission critical workloads. You will have a passion for operational excellence and want to identify areas of improvement in our existing frameworks, tools, processes and documentation, striving t

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