Amazon Support Services Pty Ltd
Technology
NetworkDevelopmentManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Network Development Manager at Amazon Support Services Pty Ltd. Skills: Network operations, Team management, Network engineering. Manage network operations. Track network status”
Industry & Context.
Root cause analysis
On-call rotation, Security clearance
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Experience with network operations, Experience in network engineering role, Experience managing and developing team, Understanding of networking technologies, Understanding of network management tools, Understanding of network engineering practices
Nice to Have
Experience engaging with stakeholders, Experience coordinating between teams, Experience with analytical skills, Experience with attention to detail, Experience with effective communication, Experience troubleshooting and debugging, Experience developing operational processes, Experience developing operational technologies, Proven track record delivering projects, Experience managing on-call support, Experience in critical issue management
What You'll Do.
Manage network operations
Report network status
Collect relevant metrics
Report relevant metrics
Drive operational excellence
Identify hiring needs
Participate in interviews
Ensure new hire onboarding
Ensure new hire training
Provide technical mentoring
Provide soft skills mentoring
Conduct quality audits
Oversee 24x7 operations
Coordinate 24x7 rotation
Ensure sound design operations
Ensure sound management operations
Ensure sound implementation operations
Ensure sound deployment operations
Execute operations at scale
Keep AWS ahead of demand
Manage network issues
Manage availability risks
Develop long-term solutions
Optimize operations processes
Use dashboarding techniques
Seek growth opportunities
Seek improvement opportunities
Define credible proposals
Define implementation methods
Contribute to planning processes
Develop project road maps
Communicate project road maps
Maintain project road maps
Work with engineering teams
Improve best practices
Create opportunities for engineers
Communicate objectives
Represent status to leadership
Represent networking to customer
Represent networking to service teams
Represent networking to infrastructure teams
Identify network dependencies
Deliver network dependencies
Ensure best practices adopted
Ensure compliance with policies
Ensure compliance with security
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer service teams; Infrastructure teams; Engineering teams
Communication Scope
Convey complex ideas
Process & Methodology
Project management, Road map planning
Full Job Description
Amazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers. We are looking for a Network Development Manager to join this team in our team, serving larges customers with unique requirements. As Network Development Manager, you will be hiring, managing and developing a team of network engineers and be responsible for end-to-end operational health of the network; including capacity management and forecast planning, implementation, automation, process management, change control and ensuring continuous improvement. You will represent networking to our customers and to the rest of the Networking team supporting the customer, ensuring we meet their needs for innovation, delivery and safe operations. At Amazon, we ask our technical leaders to be great engineers who can dive deep and get involved in helping their engineers make good decisions and deliver quality solutions. They should maintain a good level of technical understanding and be able to ensure the right engineering expertise exists within the team. In addition, our leaders are thoughtful managers who support and mentor their team and create a friendly working environment of mutual trust and respect. The ideal candidate will have an established background in managing similar teams, with a proven track record in driving operations and continuous improvement of large scale networks for mission critical workloads. You will have a passion for operational excellence and want to identify areas of improvement in our existing frameworks, tools, processes and documentation, striving t
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