Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
NetworkDeploymentTechnician,DCCCommunities
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Network Deployment Technician, DCC Communities at Amazon Data Services, Inc.. Skills: Network Deployment, Data Center Operations, Network Troubleshooting. Manage work and priorities. Complete customer requests”
Industry & Context.
Troubleshooting
Lift up to 40 pounds, Participate in group lifts, Work 24/7 environment, Provide after-hours support, Work in cramped environments, Work in elevated environments, Work in noisy environments, Bend, lift, stretch, Stand for 8+ hours, Walk for 8+ hours, Ascend ladders, Descend ladders, Ascend stairs, Descend stairs, Ascend gangways, Descend gangways, Reliable personal vehicle, Valid driver's license, Travel within regional work area, Travel outside regional work area
What They're Looking For.
Must Have
2+ years experience, 1+ years networking experience, 1+ years Linux experience, Knowledge of network design, Experience conducting interviews, Experience with data center operations
Nice to Have
Work in cramped spaces, Experience dealing with customers, Experience managing work, Experience with cabling infrastructure, Experience working in data center, Industry standard certifications, Experience with network troubleshooting tools, Knowledge of Command Line Protocols, Knowledge of Networking Protocols
What You'll Do.
Manage work and priorities
Complete customer requests
Collaborate with stakeholders
Remove project obstacles
Troubleshoot networking issues
Troubleshoot routing issues
Troubleshoot interconnectivity issues
Specify Power and Cooling requirements
Ensure Hardware Racking/Stacking
Participate in migration
Participate in basic configuration
Participate in rollout
Track network rack intake
Partner with network engineers
Ensure configurations are ready
Work on link troubleshooting
Work on device troubleshooting
Build higher-level networking devices
How You'll Work.
Team & Collaboration
Work with internal customers; Work with external vendors; Work with partner teams; Work with ID-Scaling peers
Process & Methodology
Ticketing system, Workflows
Full Job Description
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will be the onsite escalation point from partner teams. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow/establish best practices and refine operational procedures. In addition, you will lead and is expected to provide technical training as you will be the point of contact for the team and from partner teams. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words,
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