Evernorth Health Services
Healthcare
Network/AccountManagementLeadAssociate(Centene)-Evernorth
Neural analysis suggests this role is
optimal for Lead candidates.
“Network/ Account Management Lead Associate (Centene) - Evernorth at Evernorth Health Services. Skills: Client retention, Client satisfaction. Initiate maintenance and strategy solutions. Plan client Network activities”
What You'll Achieve.
Client satisfaction; Client retention
Industry & Context.
Analytical skills; Problem-solving skills
Travel up to 5%
What They're Looking For.
Must Have
5+ years work experience
Nice to Have
Bachelor's degree preferred, Experience working in regulated markets
What You'll Do.
Initiate maintenance and strategy solutions
Plan client Network activities
Coordinate client Network activities
Maintain client Network activities
Communicate client Network activities
Manage client relationships
Provide preventative consultation
Manage client Network requests
Execute client Network requests
Handle Network changes
Handle error corrections
Handle escalated issues
Lead client resolution
Lead client escalation
Lead custom technology projects
Lead custom strategies
Support collaborative efforts
Conduct off-site meetings
Conduct recurring webcasts
Champion internal advocacy
Support Risk Management
How You'll Work.
Team & Collaboration
Internal business partners; External partners; Consultants
Communication Scope
Verbal communication; Written communication; Presentation skills
Process & Methodology
Manage projects
Full Job Description
**POSITION SUMMARY:** The Network Lead Associate is responsible for initiating maintenance and strategy solutions for all Centene Lines of Business. Responsible for the planning, internal coordination, maintenance, and communication of client Network activities and performance for Line of Business initiatives while maintaining key client relationships. Utilizes technology, tools, processes and resources to anticipate and exceed client needs and expectations. Collaborates with internal business partners on client activity, expectations, and service needs. **ESSENTIAL FUNCTIONS:** * Manages day to day client relationships through comprehensive knowledge of client's Network contractual and regulatory requirements. * Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services. * Responsible for timely and accurate management and execution of all client Network requests, including Network changes, error corrections, new setups and escalated issues. * Leads client resolution/escalation of client network issues as well as custom technology projects or strategies. * Supports ongoing collaborative efforts with external partners and their consultants to conduct off-site meetings and recurring webcasts as appropriate. * Champions internal advocacy for client service. Member experience. * Supports Risk Management for client performance guarantees. **IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:** * Bachelor's degree preferred * 5+ years work experience in a similar role or industry * Experience working in the regulated markets space * Excellent PC skills including Microsoft Office and Internet * Excellent verbal and written communication and presentation skills * Strong analytical and problem-solving skills * Strong focus on client satisfaction and client retention results * Demonstrated ability to manage projects * Ability to work cross-functionally to proactively commun
Applying for this Network/ Account Management Lead Associate (Centene) - Evernorth role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Evernorth Health Services?
Real rants from real employees. Read before you apply.