Evernorth Health Services
Healthcare
Network/AccountManagementLeadAssociate(Centene)Evernorth
“Network/ Account Management Lead Associate (Centene) - Evernorth at Evernorth Health Services. Skills: Client retention, Client satisfaction. Initiate maintenance and strategy solutions. Plan client Network activities”
What You'll Achieve.
Client satisfaction; Client retention
Industry & Context.
Analytical skills; Problem-solving skills
Travel up to 5%
What They're Looking For.
Must Have
5+ years work experience
Nice to Have
Bachelor's degree preferred, Experience working in regulated markets
What You'll Do.
Initiate maintenance and strategy solutions
Plan client Network activities
Coordinate client Network activities
Maintain client Network activities
Communicate client Network activities
Manage client relationships
Provide preventative consultation
Manage client Network requests
Execute client Network requests
Handle Network changes
Handle error corrections
Handle escalated issues
Lead client resolution
Lead client escalation
Lead custom technology projects
Lead custom strategies
Support collaborative efforts
Conduct off-site meetings
Conduct recurring webcasts
Champion internal advocacy
Support Risk Management
How You'll Work.
Team & Collaboration
Internal business partners; External partners; Consultants
Communication Scope
Verbal communication; Written communication; Presentation skills
Process & Methodology
Manage projects
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