SupportYourApp
Intelligent Support-as-a-Service
(NativeSpanish)CustomerSupportConsultant
“(Native Spanish) Customer Support Consultant at SupportYourApp. Skills: Native Spanish, advanced (C1) English communication, Customer support, Customer service. Deliver outstanding customer support via phone calls, chats, and. Address customer inquiries (check-ins, access issues) and resolve incidents (e. g. , A/C issues, neighbour complaints)”
What You'll Achieve.
ensure timely; lasting customer; customer happiness; meet
Industry & Context.
analytical thinking; research
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
What They're Looking For.
Must Have
Native Spanish and advanced (C1) English communication, At least 1 year of experience in customer service, Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Nice to Have
Experience in hospitality
What You'll Do.
Deliver outstanding customer support via phone calls
Address customer inquiries (check-ins
access issues) and resolve incidents (e. g.
neighbour complaints)
Assist with support ticket backlog and ensure timely
Build and lasting customer
Keep up with evolving tools and
Handle sensitive customer data with care and
Apply the latest and greatest customer happiness
Maintain deep understanding of client solutions and meet
Support internal teams to resolve operational challenges
How You'll Work.
Team & Collaboration
Support internal teams to resolve operational challenges
Communication Scope
Native Spanish; advanced (C1) English communication
Applying for this (Native Spanish) Customer Support Consultant role?
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